Chipotle Mexican Grill - Hickory

Chipotle Mexican Grill consistently impresses me week after week. They always have the menu items I request, unlike some other locations, and the staff is fanta... read more Chipotle Mexican Grill consistently impresses me week after week. They always have the menu items I request, unlike some other locations, and the staff is fantastic! It's always a pleasure to visit this place!

The food at Chipotle Mexican Grill is consistently delicious, and the staff are always friendly. Like many places these days, they appear to be a bit understaff... read more The food at Chipotle Mexican Grill is consistently delicious, and the staff are always friendly. Like many places these days, they appear to be a bit understaffed, making it challenging to find a clean table. Despite this, the team did their utmost to provide good service. I will certainly return, as each meal is a delightful experience wrapped in a tortilla and served with a smile. The standout for me is the vibrant Salsa Verde – it’s packed with flavor and the main reason I keep coming back!

The prices were on the higher side, and the floors and service area were dirty, with tables that hadn't been cleaned. The food was tasty, but I probably won't c... read more The prices were on the higher side, and the floors and service area were dirty, with tables that hadn't been cleaned. The food was tasty, but I probably won't come back. Food rating: 4/5.

On a previous visit, our orders were completely mixed up, and rather than remaking what we had originally requested, they offered to serve our food in small pla... read more On a previous visit, our orders were completely mixed up, and rather than remaking what we had originally requested, they offered to serve our food in small plastic sauce cups. I've tried to give this restaurant multiple chances, but it seems they don’t care much about their customers. If you arrive less than an hour before closing time, don't expect to find much available, as they're often "out" of many items. The management here definitely needs improvement.

Usually, the Chipotle in Hickory provides great customer service and delicious food. Unfortunately, my most recent experience was disappointing. The service was... read more Usually, the Chipotle in Hickory provides great customer service and delicious food. Unfortunately, my most recent experience was disappointing. The service was not up to standard, and the staff seemed unmotivated. To make matters worse, I ended up with food poisoning—or at least I hope that's all it is—which has really affected my day. I advise being careful if you decide to visit!