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Contribute Feedback What Will Madansky likes about Pollo Tropical 10039:
I’ve never had an issue when going to this location compared to the others. The food is nice and fresh, the staff is really nice and attentive, and the wait times are not long at all. I always walk out really happy and satisfied when I pick up food here. This is definitely the right location to go to if you’re thinking of picking up Pollo Tropical for dinner and don’t want to deal with any issues View all feedback.
What Ariatna Suarez doesn't like about Pollo Tropical 10039:
Be careful when you buy at the drive thru, they give you incomplete orders. I ordered #triocaribeño and it was a total #scam. They only served me the shrimp, rice and beans. View all feedback.
Excellent, although the food is delicious, one thing is the photo and another is when they serve it to you. But it turns out very rich.
Food was good. The beans were a bit bland but still really good and hot. The service was good, but the tables needed.to be cleaned as well as the trash cans emptied.
The individual plantains were burnt all the way through, chicken over cooked hard to cut and chew meat was cooked to long and orders in the wrong bag come on?.
Well, it was my first time buying takeout because it was very bad, the rice was balled up and stuck together and I didn't know how to eat it, so the avocado was almost tight and the chicken had no flavor at all and they put something white on top that tasted bad for me, I ordered one soup because I think it's a broth with some vegetables and it already had so much fat that I said it has good substance, well no it didn't taste like anything, I don't know if it was reheated and my salad had something so acidic about the beans and corn, the ripe bananas It had a strange taste like they had fried other things in that oil. I think that to fry plantains you should have clean oil because that's why they came out with that taste. Well, it's sad for so much money and it's not worth it.
Quick, better thsn fast food eatery. Meat with rice bean. Other sides. Fresh