Slaley Hall - Hexham

The service at this restaurant is extremely slow, with polite but inexperienced staff. We had to request steak knives and pour our own wine. The restaurant is i... read more The service at this restaurant is extremely slow, with polite but inexperienced staff. We had to request steak knives and pour our own wine. The restaurant is in need of modernization as it appears quite dated. Additionally, the coffee machines were broken during breakfast service.

The food was delicious and high quality. The restaurant was very busy due to half-term, so our food and drinks took a while to arrive. A waiter accidentally cle... read more The food was delicious and high quality. The restaurant was very busy due to half-term, so our food and drinks took a while to arrive. A waiter accidentally cleared my friend's wine glass too soon, but the issue was quickly resolved and my friend was offered a fresh glass without any trouble. I would definitely return to this restaurant as I thoroughly enjoyed my meal. The staff were all friendly, welcoming, and very polite.

Our server was beautiful! A young girl with short blond hair. Her name was Caitlyn. She's a full credit for the restaurant she was beautiful. But we heard the f... read more Our server was beautiful! A young girl with short blond hair. Her name was Caitlyn. She's a full credit for the restaurant she was beautiful. But we heard the front of the housewife who complained about other employees right next to our table, which seemed unprofessional. The restaurant was busy, but it was probably stressed.

The food was nice, the staff was great. Service a little slow to eat, but had a nice evening. read more The food was nice, the staff was great. Service a little slow to eat, but had a nice evening.

Not a good experience. The service was very very slow, the portion sizes varied greatly between plates and the staff had very little idea of how to handle aller... read more Not a good experience. The service was very very slow, the portion sizes varied greatly between plates and the staff had very little idea of how to handle allergies correctly.