Atelier - Menu

We ate here for my birthday, although due to the previous reviews nearly didn't. I would like to contest the reviews- the meal we've just eaten was lovely. I ha... read more We ate here for my birthday, although due to the previous reviews nearly didn't. I would like to contest the reviews- the meal we've just eaten was lovely. I had mustard chicken, my fiance had ravioli. Both were perfectly cooked, the chicken was moist, the wine was beautiful, the dessert demolished in moment. Don't pay that much attention to the negativity, we personally loved it. The staff were also great, nothing to moan about.

This is a functional hotel. Everywhere you sit there are people working and meeting and planning. But it is local and we have visited it from time to time becau... read more This is a functional hotel. Everywhere you sit there are people working and meeting and planning. But it is local and we have visited it from time to time because of its location. Sort of in the middle of nowhere but near Costco. An area except for an excellent Chinese there are no restaurants. You would think that this hotel would capitalize on thi fact. So what do you look for in this type of restaurant that is in a hotel. Well a little bit of atmosphere even if relaxing would be good. So I guess the fact that it is downstairs in a poorly lit and not too comfortable seating area should be the first sign. Good service would be another draw. However this is served by the most unprofessional staff I have ever seen. To say there are slow (and sloppy) would be kind they walk at a tortuous pace. And finally the menu and the food. This used to somewhere you could get a reasonable coffee and a great sandwich without breaking the bank. I mean after all you are either working and in a rush or have stopped off en route to somewhere. Well the prices have been hiked. Beyond all comprehension a club sandwich is £14.95. That is more expensive that Harrods, more expensive that the gorgeous Grove Hotel not too far away. I am not mean but if I am going to eat a snack at that price I want all the trimmings that go with it. Great food, atmosphere and service. None of that is on offer. As for the coffee it is a third more expensive that Starbuck and far worse for wear. Obviously Head Office has re designed the setting and menu without the right pitch. This is absolutely the worst value, service and food I have ever eaten. I will never return and I suggest you come with your own packed food if you are staying there.