Chipotle Mexican Grill - Herndon
Chipotle Mexican Grill
Description
Numerous patrons have expressed disappointment in their recent visits to this restaurant, highlighting issues of poor customer service, inadequate portion sizes, and cleanliness. Customers report instances of rudeness from staff, particularly regarding meal modifications and rewards program inquiries. Many feel shortchanged by unreasonably small servings, especially for the prices charged. Additionally, the dining environment suffers from neglected cleanliness, with overflowing trash and unkempt tables. While the food remains decent, the overall experience leaves much to be desired, prompting diners to reconsider their future visits. For a more pleasant outing, take-out may be a better option.
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I can't believe that I treat the customers very badly in this restaurant. The person who served me today argued with me just because I told him to add a little more rice. That's how they don't treat the customers with more respect. I don't recommend this location. Virginia
Employees are not friendly, portions are laughable and restaurant was messy and lacking any utensils. I understand if there’s an actual staffing shortage/issue, but this location really lives up to the negative press Chipotle has been receiving. Have had better luck at other locations!
The food is delicious don't get me wrong but the recent prices hikes and the fact that the put less and less in my bowl even though I'm paying more is insane, and I'm not like those Indians and Pakistanis who likes to play with the system who likes to add more while not paying anything, believe me I have seen them in person at the restaurant, I like to be fair, so I can 100% tell you Chipotle it's not fair when you count what you pay and what they give you in your bowl
Price per person: $10–20 Recommendation for vegetarians: Somewhat recommend
Very good place for lunch or dinner. Food: 5 Service: 5 Atmosphere: 5
