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Contribute FeedbackZizzi has received mixed reviews from customers, with some experiencing long wait times and cold food while others praising the excellent customer service and delicious meals. One customer was turned away due to staff exhaustion, while another felt extremely disappointed by the slow service and cold food. On the other hand, a positive review highlighted the great service, accommodating staff, and tasty food. Overall, Zizzi seems to have room for improvement when it comes to consistency in customer experience.
I had lunch here with a friend while shopping in Cheltenham. We both loved the pumpkin ravioli, it was delicious! The truffle fries were also excellent. The service was good and I would definitely recommend this place. It's a shame they only accept card payments.
We always have a great time at this restaurant! The food and service are always excellent. The location is beautiful, and it's hard to believe it's in a stunning church!
A group of 11 of us visited Zizzi. we were all very happy with the food and evening apart from a few hitches. One being my pizza which was just about Luke warm (the waiter had no problem sending it back and a fresh/hot one came back to me quickly) and the other is you can't pay using cash. Apart from the minor points, we would all be happy to return!
I'm sorry, I am unable to leave a review because the restaurant was not accepting walk-ins, even though it was only a quarter full. It is recommended to book ahead to avoid disappointment.
Honestly gob smacked at the way the waitress addressed and spoke to me. My partner ordered a meal asking for an ingredient to be left out … they said this was no problem. We then wait around 20 minutes for our food, and the waitress comes back and says they couldn’t leave it out; but try it anyway… My partner of course doesn’t like it, sends it back and asks for a simple Margherita instead. This then takes another 20 minutes to arrive, by then I had already finished. The whole point of dining out is you get to eat with your company. I explained this to the waitress when she brought the bill charging us £15.90… FOR BREAD, TOMATO and CHEESE!! Whereby, she completely grilled me and almost spoke me down to the point I had no choice but to pay… to be able to get out of there. Safe to say, me and my partner will NOT be returning. It’s a shame, as we live very locally and could have been regular customers for what seems to be a restaurant that’s on its way out.