Oasis Restaurant - HENLEY BROOK

The meals seemed to be of poor quality, with the fruit appearing old and the prawns tasting frozen and tough. Overall, it was a disappointing experience and I will not be returning to this restaurant.

I'm happy to report that most of us were able to make it home without getting sick. The atmosphere and service were excellent.

I called and spoke to the alleged manager, JESSIE, on Father's Day after my daughter and her partner had unfortunately visited OASIS RESTAURANT BUFFET. My daughter, who is 8 months pregnant, tried the food and complained to the staff that it was uncooked, cold, flavorless, and made her feel sick. The staff member replied that there was nothing they could do since we had already paid for the buffet. My daughter then ordered a jug of Coke, only to witness the waitress pour dusty, flat Coke from a 2-liter bottle into the jug. When my daughter mentioned that the Coke was flat, the waitress insisted that nothing could be done because we had already paid for it. This incident occurred during a birthday party and my daughter didn't want to cause a scene. When she returned home, I called the restaurant immediately and was promised a refund and a return phone call from the manager, Jessie. Despite calling three times on Monday, Tuesday, and Wednesday, I did not receive a call back. I called again on Thursday and spoke to a so-called "duty manageress" who assured me that the refund was being arranged. After multiple phone calls on Friday, Monday, and Tuesday with promises of return calls, I called the restaurant at 4 pm on Wednesday to inquire about the refund. The manageress who answered became verbally abusive and insulting. When I asked to speak with Jessie, I was informed that he was in a meeting. I expressed my desire to resolve the refund issue in person, but upon arriving at the restaurant, I was told that only a maid was present and that Jessie and the manager had just left. I tried calling Jessie's mobile phone for an hour with no response. I messaged him to inform him of the situation. The restaurant staff also made false accusations about five people not paying for their meals, which is unacceptable. Stay away from this place.

Great lunch, excellent service, friendly staff. The surrounding were amazing. Certainly recommend to anyone wanting good food in a great location

We ordered food and all meals came separately 1 of the meals didn’t come until we were finished. The wedges and fish were over cooked and it was very greasy