Poon's Kitchen - Hemel Hempstead

#24 - Fast Food - Hemel Hempstead, #27 - Asiatic - Hemel Hempstead, Chicken

Poon's Kitchen

Poon's Kitchen
3.2 / 5 (195 reviews)

Description

Dining experiences at this restaurant showcase a spectrum of reviews. While some guests delighted in generous portions of flavorful dishes like Spare Ribs with Chili Garlic and succulent duck, others faced significant challenges with poor delivery service, cold meals, and disappointing execution of staples such as chicken curry. Despite a few patrons praising the friendly delivery drivers and efficient service, a troubling trend of inconsistency in food quality and long wait times overshadowed the more positive experiences. Overall, frequent diners appear hopeful for improvements, while newcomers remain cautioned by mixed feedback on takeout service.

Last update: 17.01.2026 from: Natasha1307

Feedback

★ 3.2 / 5 from 195 reviews
ray-l-firefighter80
04.01.2024

Great service, food is 1st class, and the delivery driver is very polite and cheerful, well done all who work at poons kitchen hemel

lizk719
04.01.2024

Order came out cold after waiting an hour and half, phoned and they said they would send a replacement meal, forty minutes later drive phoned to say he couldn't park so had taken the meal back. I demanded a full refund. Would not recommend them.

h6022nbbriang
04.01.2024

The Chinese food at this restaurant is absolutely delicious, with large portions and friendly service. Although we live too far away for delivery, we have been staying with our daughter nearby and have taken advantage of dining here. I highly recommend trying the Spare Ribs with Chili Garlic, the Satay Chicken, the tempura prawns, and the chow Mein. We are very satisfied and grateful for the delicious meals during our stay.

natasha1307
04.01.2024

First time trying poons last week it was very good. Ordered the salt pepper munchy box roast pork chow mein. The munch box even though for 2 people fed 3 of us with left overs as well. The chow mein wasn’t eaten until the next day but was still as tasty a large portion too! Will definitely order again. I was told approx delivery would be 45 mins 1 hour it was delivered just after 1 hour : The only down side was it wasn’t hot when it arrived but nothing a few minutes in the oven couldn’t fix.

mr20132013
04.01.2024

I ordered takeout from this restaurant yesterday. The delivery driver was very friendly and nice. I was very pleased with the service and the food was delicious. I would definitely recommend this place! The duck dish was amazing, I could eat it all day!

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