Sheetz - Hazleton
Sheetz
Description
### Restaurant Review: A Mixed Bag of Experiences
This restaurant presents a diverse menu complemented by a broad drink selection, making it an appealing choice for diners. However, inconsistencies in pricing and order accuracy have led to some dissatisfaction among guests. Reports of rude staff interactions and alarming billing issues have marred the experience for many, despite some highlighting the attentiveness of certain team members. Positive feedback frequently mentions delectable food and a clean atmosphere, showcasing that while there are commendable aspects, improvements in customer service and operational efficiency could enhance the overall dining experience significantly.
Images
Feedback
Excellent service for a convenience store and gas station. The staff is very attentive, and the boneless wings taste fantastic. Definitely worth a stop if you're nearby. The fountain drinks are great as well—I highly recommend the strawberry lemonade.
In terms of food service, this is by far the worst Sheetz I've ever experienced. I waited 30 minutes at 3 AM, and when the food finally arrived, it was barely recognizable.
The Hospitality Manager, a short man with glasses and a beard, was quite rude. When I attempted to speak with him, he completely ignored me and just turned away and walked off. Perhaps he was annoyed that my family ordered a lot of food? Regardless, I am, or at least was, a paying customer, and his behavior was far from hospitable. Also, isn’t having uncovered facial hair in the kitchen a health code violation? Just saying.
During most of my visits, I end up waiting around 30 minutes for my food, which is simply not acceptable!
Waited in line 40 minutes for a small order of sliders and sauces, was very patient because I know how orders were coming in and staff working their tails off. Just to find out my order was bumped off and left on the counter for 20/40 of those minutes and was cold and not enjoyable. Definitely not motivated to return even though I do usually like to eat there.
FAQ
More information
QR-Code for the menu
