Wendy's - Hazleton

They gave me the wrong chicken sandwich and forgot to include my potatoes. My fries, which I asked to be no salt, had extra salt on them. The service was terrib... read more They gave me the wrong chicken sandwich and forgot to include my potatoes. My fries, which I asked to be no salt, had extra salt on them. The service was terrible. The cheeseburger was burnt. They always seem to "forget" something with my order—ALWAYS!

I had a busy lunch order at Wendy's right before Thanksgiving, but everything went incredibly smoothly. I expected a long wait and a couple of mistakes, but the... read more I had a busy lunch order at Wendy's right before Thanksgiving, but everything went incredibly smoothly. I expected a long wait and a couple of mistakes, but the service was much faster and flawless. Terri, the manager, was very attentive and noticed a discrepancy between the screen and another customer's order before they even checked. The food from the Wendy's menu was delicious as well.

I had a very disappointing experience at Wendy's. They got my order wrong, and I ended up having to discard the entire meal to avoid a severe allergic reaction.... read more I had a very disappointing experience at Wendy's. They got my order wrong, and I ended up having to discard the entire meal to avoid a severe allergic reaction. The staff appeared to be entirely untrained.

The food is usually served hot, just as you would expect from a fast food restaurant. They handle special orders well, ensuring nothing is overlooked or missing... read more The food is usually served hot, just as you would expect from a fast food restaurant. They handle special orders well, ensuring nothing is overlooked or missing.

I recognize that the staff isn't to blame for this, but charging $2.89 for a large fountain drink is quite disappointing. It seems very overpriced and comes off... read more I recognize that the staff isn't to blame for this, but charging $2.89 for a large fountain drink is quite disappointing. It seems very overpriced and comes off as simply greedy.