Gems House Of Bagels (union Ave. Hazlet) - Feedback
Reviews
Was Scottie Schulist at Gems House Of Bagels (union Ave. Hazlet) a mag?
The service here is quick and friendly, and the bagels are fantastic. Although I haven't placed an order myself yet, I've heard they offer letter-shaped bagels for special requests, which is really awesome! View all feedback.
What Megan K dislikes about Gems House Of Bagels (union Ave. Hazlet):
I regret to say I have to give this restaurant a star because, if it were up to me, I wouldn't give any. Trying to place an order over the phone is exasperating; it's like waiting for pigs to fly. I understand it's a Saturday and things can get hectic, but I shouldn't have to call ten times and still not get through. They really need to improve their organization when it comes to phone orders. View all feedback.
Reviews from various websites
Last update : 07.09.2023
Amazing! You have to try the pork roll, egg, and cheese on a roll. And don’t forget to add the potatoes—they're fantastic!
Best place ever with the best staff ever!! Even if they make a mistake they’re quick to fix it and then some!! YAY GEMS<3333
I love that the place that has some of the best bagels in the area, is a local business. They have very good sandwiches and normally some unique flavored bagels. Definitely worth a try.
I oder a breakfast sandwich from here almost every single day. And every day it's wrong. Somehow everyday they get it wrong. It's not the end of the world. Sandwich is still great. But can we please get a cook who can read a ticket
Great breakfast and lunch food. Awesome staff. Definitely recommend!!!
Last update : 10.04.2025
Unfortunately I have to give it a star because if it was up to me I wouldn?t. Trying to place an order over the phone and wait for them to ACTUALLY answer the phone is like waiting for pigs to fly. I understand it?s a Saturday and it gets busy but Ishouldn?t have to be calling 10 times and still not be able to answer the phone. They need to get organized with the orderingover the phone.
My family and I have been coming here for 10+ years but it has really gone down hill. When I called to place an order the woman on the phone just laughed the whole time. I asked her to read back the order and corrected something but was told she just readit wrong and the order was correct. I picked up my order and somehow the bagel that she read out correctly was completely wrong,and a vegetarian ended up accidentally eating turkey when a tomato egg and cheese was ordered.
My family and I have come here for 10 years, but it's really on the hill. When I called an order, the woman laughed all the time. I asked her to read the order back and correct something, but you told her she just read it wrong and the order was correct. I picked up my order and somehow the bagel she read correctly was completely wrong, and a vegetarian accidentally ended eating turkey when a tomato and cheese was ordered.
Delicious food and friendly staff. She certainly doesn't skimp on her sandwiches!
I never visit Jersey without stopping at Gem?s. The bagels are great ? probably the best in the area. The service is friendly and efficient. Stop in for a greasy sandwich the morning after a night out or for a good lunch sandwich. Either way, you?ll leave satisfied.
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