Kfc - Hazel Crest

Everything was great and served hot. I had the chicken pot pie along with fries and mashed potatoes. read more Everything was great and served hot. I had the chicken pot pie along with fries and mashed potatoes.

Worst customer service I’ve ever had.Manager and ALL of the staff were rude and I was cussed out by them.Never Ever go to this place. They really DO NOT CARE. read more Worst customer service I’ve ever had.Manager and ALL of the staff were rude and I was cussed out by them.Never Ever go to this place. They really DO NOT CARE.

YUM KFC has to do a better job of getting food to the customer. There is no excuse to have to wait long for more chicken to be fried...or for a KFC restaurant t... read more YUM KFC has to do a better job of getting food to the customer. There is no excuse to have to wait long for more chicken to be fried...or for a KFC restaurant to run out of chicken. Service is BAD on the south side of Chicago south suburbs!!!

This one need to close down they never have what u want customer service is extremely terrible. I was told chicken will be up in 12 minutes. It actually took 40... read more This one need to close down they never have what u want customer service is extremely terrible. I was told chicken will be up in 12 minutes. It actually took 40 and the chicken was still undercooked then the young lady was very rude. When I ask for my money back I’ll travel a little bit longer for better customer service they suck.

I waited at the drive-thru for about five minutes without anyone acknowledging my presence or giving me any instructions. Eventually, I became a bit impatient (... read more I waited at the drive-thru for about five minutes without anyone acknowledging my presence or giving me any instructions. Eventually, I became a bit impatient (my own fault) and decided to drive to the window. When I got there, the employee, wearing a mask, informed me that I needed to place my order at the drive-thru and could not order at the window. It seemed like she was unable to walk over to the screen and quickly enter my order for a famous bowl, so I ended up leaving. I can understand why KFC is offering to send their workers to college—perhaps some extra training wouldn't hurt?