River Deck - Menu

The one star isn 't for the food. We didn 't even come close to dining and I 'm sure the food is delightful. The one star is for the God awful way we were treat... read more The one star isn 't for the food. We didn 't even come close to dining and I 'm sure the food is delightful. The one star is for the God awful way we were treated at the bar. We came in and were told the wait would be 20 minutes or maybe 40 . We sat at the bar, the only ones sitting there. The bartender was preparing drinks and walked past us at least 12-15 times without even a hello or a I 'll be right with you . He seemed chummy with people who came to pay their tab or pick up a drink. Finally, he said he would be right with us and finished up with a customer he called by first name and laughed with. Where we next? No such luck. He then changed out receipt tape. Seriously? This is the worst example of customer service I have ever been subject to. Maybe because we were from out of town and not regulars we were treated so poorly. No one seemed to be in charge. Everywhere else in the area that we ate at treated us with excellent customer service!

Horrible experience! My wife and I arrived at 5:30 on a Tuesday night and told the wait would be about 30 min. After 45 min I checked and the hostess who said a... read more Horrible experience! My wife and I arrived at 5:30 on a Tuesday night and told the wait would be about 30 min. After 45 min I checked and the hostess who said another 25 min. After waiting an hour and a half I checked again only to be told that the manager had said they had to stop seating people. I have no idea when, but they didn't even have the courtesy to tell people who were waiting that they wouldn't be seated! We've eaten here before and enjoyed the experience but we won't be back. I suggest others stay away as well.