River Deck - Hayward

The food was good, but like other reviews, the food and the amount of food just didn't add up. One crab cake for an appetizer for $23?! Very expensive for what... read more The food was good, but like other reviews, the food and the amount of food just didn't add up. One crab cake for an appetizer for $23?! Very expensive for what you get. Also, we weren't able to sit outside due to rain earlier in the day. Inside was not very charming compared to the outside views.

The one star isn 't for the food. We didn 't even come close to dining and I 'm sure the food is delightful. The one star is for the God awful way we were treat... read more The one star isn 't for the food. We didn 't even come close to dining and I 'm sure the food is delightful. The one star is for the God awful way we were treated at the bar. We came in and were told the wait would be 20 minutes or maybe 40 . We sat at the bar, the only ones sitting there. The bartender was preparing drinks and walked past us at least 12-15 times without even a hello or a I 'll be right with you . He seemed chummy with people who came to pay their tab or pick up a drink. Finally, he said he would be right with us and finished up with a customer he called by first name and laughed with. Where we next? No such luck. He then changed out receipt tape. Seriously? This is the worst example of customer service I have ever been subject to. Maybe because we were from out of town and not regulars we were treated so poorly. No one seemed to be in charge. Everywhere else in the area that we ate at treated us with excellent customer service!

Horrible experience! My wife and I arrived at 5:30 on a Tuesday night and told the wait would be about 30 min. After 45 min I checked and the hostess who said a... read more Horrible experience! My wife and I arrived at 5:30 on a Tuesday night and told the wait would be about 30 min. After 45 min I checked and the hostess who said another 25 min. After waiting an hour and a half I checked again only to be told that the manager had said they had to stop seating people. I have no idea when, but they didn't even have the courtesy to tell people who were waiting that they wouldn't be seated! We've eaten here before and enjoyed the experience but we won't be back. I suggest others stay away as well.

Food quality and service has diminished since my last visit. My recent visit was just before the Labor Day 2019 weekend. On my fried walleye sandwich, there was... read more Food quality and service has diminished since my last visit. My recent visit was just before the Labor Day 2019 weekend. On my fried walleye sandwich, there was a meager, thin, overly-crispy (over-cooked) piece of fried walleye and the sauce in this sandwich was overpowering of the delicate fish flavor. The wild rice salad that I so fondly remembered eating previously was dull and lacking in ingredients and in flavor and texture. The service was unremarkable, and not terribly helpful. Given this experience, it's likely I won't be returning to this once-beloved restaurant.

The server was really impressive, and there were no issues with the service—everything was quick and friendly. However, given the prices, I expected more. I ord... read more The server was really impressive, and there were no issues with the service—everything was quick and friendly. However, given the prices, I expected more. I ordered the crab cake, and while the sauces were enjoyable, the crab cake itself lacked flavor. My husband had the dip sandwich, which he requested to be cooked medium, but it arrived well done. He found it rather plain, although he did enjoy the white truffle parmesan fries. We ended up spending over $70 on a beer, two drinks, a sandwich, and an appetizer (the crab cakes). Next time, I think I’ll stick with Flat Creek. As a former restaurant cook and manager, I tend to be a bit more particular when it comes to food!