Images
ContributeNo images to show
Reserve now
Feedback
Contribute Feedback What Cathie Clarke likes about The Old Quay House:
We rented the upstairs function room for a family celebration of a 90th birthday, and we couldn't have been happier with the experience. From the initial email to the final toast, Trevor and his team were exceptional. They paid attention to every detail, making sure everything was just right. The food was delightful, the staff were friendly and helpful, and the facilities were excellent and impeccably clean. This mad... View all feedback.
What Hannah Figg doesn't like about The Old Quay House:
We called to book a table for lunch with our two small children we were told to come on down when we arrived our drinks order was taken along with the money, we enquired about menu and returned to the table to collect orders. When we went back to 2 minutes later to order they told us they were no longer doing food, it’s was 2:15 on a Sunday we asked for a refund on the drinks as we would have to go else where even th... View all feedback.
Great food quick service good vfm Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Quiet, Great value
Sunday roast. Average food, vegetables under cooked very small amount of gravy. Ran out of sauce/condiments Service: 4 Location: 4
Just stopped off for a drink after day out in St. Ives. Friendly service and lovely pub on the Quay. Service: 5 Location: 5
We called to book a table for lunch with our two small children we were told to come on down when we arrived our drinks order was taken along with the money, we enquired about menu and returned to the table to collect orders. When we went back to 2 minutes later to order they told us they were no longer doing food, it’s was 2:15 on a Sunday we asked for a refund on the drinks as we would have to go else where even though we called prior and arrived earlier than we said we would, the children were crying and hungry and they refused. The manager was extremely rude and just kept telling me he’s served 200 people today. He was extremely dismissive and rude, shocking service will not be returning.
The carvery is outstanding. It's advisable to make a reservation to prevent any disappointment, as it can get quite busy. However, it's definitely worth it. There's also an outdoor play area for children, along with a lovely view of the estuary.