Kfc - Havering

Had a really bad experience a couple of years ago and haven’t been back since. Thought I’d order from there as haven’t had one for a while and give them another chance. My home delivery took 55 mins and was 15 minutes late as the delivery guy was on a bike !! The bag was open so the fries were literally stone cold. And underfilled. I received fizzy water (which I hate) and no napkins or wipes. On top of the delivery charge I was charged an extra 50p which I knew nothing about. What for ? Rubbish service, an inaccurate order and one which was stone cold and took 55 minutes. First time using this place in 2 years and now I know why. It’ll be another two years at least before I use it again. Really annoyed.

I went inside to get coffee but until I got to the checkout, I told them kindly to give me 1 coffee and then I received it but then they said I am not allowed to sit in and I was confused and then after that I said at the checkout if I can use the toilets but then they said that the toilets were closed and I went on Friday at 21:00 and the closing times were at midnight. I was confused and angry at the same time without showing I was trying to be disappointed.

WE decide to have a KFC on the way home, it was very hot outside and the Staff in the Kitchen area must have felt it, the food was great as it always is in this KFC,we have had a meal from here a number of times.

This place has just gone thru a recent refit and modernization of the shop, but unfortunately they still have the same problems with the staff. You can ask for thighs and breast portions, with burger meals, but when you get the food you will find no thighs and no burger meals, this means a trip back to the shop to get what you ordered. This used to happen all the time before the refit, but seems to be happening again. The food is the same standard as all the other KFC joints, so there is no problem with that, it is just the staffs inability to get a order right first time, they either do not listen or don't care, as this place is very busy. Just be aware when ordering and check your order before you leave, to save a return journey back to the shop.

Fair enough we thought the food wasn't to bad not great but you could eat it ! I was worried about the chicken cause it felt slimy but I thought it might be the grease .. well 1 hour after eating the food I threw it all up at this point my boyfriend isn't feeling to good but no sickness then 3 hours later he is stuck on that toilet and not moving. I call KFC and as soon as I mention we've been sick they hang up the phone after 15 attempts of calling them back they finally pick it up and blame it on us for eating during the day. Informed them that I only had a jacket potato and it's not that! They then tell me I need to prove it was them and that I had bought the food from there so I go down with my receipt and any remainder bits of food left and she goes I can't do anything cause you've eaten most of it ! Well how else do you think we became ill by looking at it ??? Anyway she refuses to do anything not even a refund time I get home my boyfriend is still stuck in the bathroom . Please avoid unless you fancy a quick fix diet