Ruby Ms - Feedback

Here's a genuine review: I visited Ruby Ms yesterday with a large group of 16 people. I was very happy with the manager/owner and the catering staff as they wer... read more Here's a genuine review: I visited Ruby Ms yesterday with a large group of 16 people. I was very happy with the manager/owner and the catering staff as they were very welcoming, polite and attentive. They even changed around the tables and seating so me and my friends can be closer to each other. The Food was very good. In particular, the Lamb Masala, Bombay Chicken, Chilli Mogo and Mahji Mahji on the bone Chicken Curry were the highlights. We also ordered chicken wings, lamb chops and few other dishes which all had their own unique flavours and taste. The 3 hours went by so quick, we had a lot of fun so I want to say thank you to the team at Ruby Ms for making this a delightful experience.. all my friends were very happy with everything. By the end of the night, because my friends paid the bill I actually forgot to tip!.. but I will be back with my family soon and will recommend to others and I'm sure most of my friends will be back too! Thanks again.

This place is the facility of Mr.Umesh(owner) .very beautiful and golden heart person. they always welcome us when we go there. eating is just great. service is... read more This place is the facility of Mr.Umesh(owner) .very beautiful and golden heart person. they always welcome us when we go there. eating is just great. service is great. Girl behind the bar is always cheerful and smiling...love to go back there

Very good food. getting Indian food in the country is something really good. we ordered for crispy bhendi, which was excellent. overall this place was excellent read more Very good food. getting Indian food in the country is something really good. we ordered for crispy bhendi, which was excellent. overall this place was excellent

I like the test of eating this restaurant. I just ordered a few times. I arrange birthday parties with them. the price was agreed for four starters and four mai... read more I like the test of eating this restaurant. I just ordered a few times. I arrange birthday parties with them. the price was agreed for four starters and four main courses. as food was served only three appetizers and three main dishes were served and the price was calculated more than we agreed. 64 people who avoid the problem, I have paid for doubt advantage, I went back with 20 people and informed how they complained and he laughed. he wanted me to pay the price for 18-20 people, but I said we'll order what we want. when I ordered very small part, I was so embarrassed before the hospitable drink price are the central price in london. not happy. next time I will not go there...read more

Ruby m’s is an indo-Chinese bar restaurant, opened in 1998. it is one of our favorite places on the rayners lane curry strip offer consists of good eating, serv... read more Ruby m’s is an indo-Chinese bar restaurant, opened in 1998. it is one of our favorite places on the rayners lane curry strip offer consists of good eating, service and great value. the restaurant is decorated in a bar area to the left and to the right a large dinning area tastefully decorated in dark wood with stands and free standing, which can be arranged for large groups new. there are large flat-screen TVs throughout the restaurant that are safe, on and show Bollywood movies, bolly music clips or sport. we prefer the bolly TV nights to sport. there is a large menu divided into Indian dining and Indian Chinese dining and they have chefs who are looking for the two...more

THE ONLY INDIAN RESTAURANT NOT SUITABLE FOR Coeliac /gluten free intolerance. They must share the menu on their website as there are no dishes suitable. After m... read more THE ONLY INDIAN RESTAURANT NOT SUITABLE FOR Coeliac /gluten free intolerance. They must share the menu on their website as there are no dishes suitable. After multiple conversation with wait staff as to why soya sauce was a staple ingredient in Indian (yes shocking i know) cuisine with a blank look, finally a manager appeared who was able to speak to the kitchen to prepare a basic jalfrezi which was so delicious. Sadly i will not go again and i would not recommend. They must update their website so the awkward conversations don't have to take place. I have been Coeliac for 13 years and in have never in all this time had any issue with an Indian restaurant until this place. Disappointed. I gave 3 stars because when what they did finally prepare was delicious but it made it was a awkward experience for me in front of my friends

Nice local Indian restaurant with good selection of dishes. Friendly staff. Had a couple of drinks in the cheaper Wetherspoons pub before going there. Service i... read more Nice local Indian restaurant with good selection of dishes. Friendly staff. Had a couple of drinks in the cheaper Wetherspoons pub before going there. Service is quick and well presented.

Today, I had the worst customer service experience at this restaurant, despite spending over £100. The staff member named Hina, who claims to own the place (but... read more Today, I had the worst customer service experience at this restaurant, despite spending over £100. The staff member named Hina, who claims to own the place (but is only a waiter), was extremely rude and made me pay a service charge that is not mandatory in the UK. She refused to remove it from the bill and behaved like a child when the actual manager/owner intervened and removed the charge. The other staff members were quick to rush customers out and the food was disappointing, as it was not proper Indian cuisine but rather Nepalese. Overall, the behavior of the staff, especially Hina, was disgusting and she should be fired for her bullying tactics. The management needs to address this issue seriously. The only saving grace was one polite and helpful staff member, whose name I did not catch.

My friend and I went to Ruby M to have food and drinks. The lager we ordered was flat and tasteless. The starter we ordered was terrible. Everything was very ex... read more My friend and I went to Ruby M to have food and drinks. The lager we ordered was flat and tasteless. The starter we ordered was terrible. Everything was very expensive. I would not recommend this restaurant to anyone.

The food at this restaurant was satisfying, but the service was inconsistent. It felt like no one was really taking care of our table, as all the staff seemed t... read more The food at this restaurant was satisfying, but the service was inconsistent. It felt like no one was really taking care of our table, as all the staff seemed to ask about our experience without realizing that several others had already done so in the past 10 minutes. I hope to see an improvement in the service in the future.