Pizza Chalet - HARROW

Very slow customer service. Ordered three large pizzas for collection and stated it has to be halal. While we were waiting for our pizzas we saw they had only t... read more Very slow customer service. Ordered three large pizzas for collection and stated it has to be halal. While we were waiting for our pizzas we saw they had only the one cutter for their pizza orders so my friend asked do you sell non halal pizzas too and they said yes ofcourse! He turned to me and said how is he going to cut our halal pizza orders. As soon as the pizza before us was being cut up for the customer who was waiting for his ham and bacon pizzas we saw the worker cutting the pizza with the same cutter which then he used for our halal pizzas. When we went to confront him he said he didn’t do it but me and the friend clearly saw it and he still denied so we requested for it to be made again but he refused and told us to go. Definitely be careful with halal orders as they only have one cutter for both halal and non halal ingredients.

Better than Dominoes or Pizza Hut, and cheaper. My regular pizza place. The garlic base pizzas are delicious! read more Better than Dominoes or Pizza Hut, and cheaper. My regular pizza place. The garlic base pizzas are delicious!

The delivery time constantly changed and even falsely claimed the food was delivered twice when it had not arrived. I attempted to contact them but the phone wa... read more The delivery time constantly changed and even falsely claimed the food was delivered twice when it had not arrived. I attempted to contact them but the phone was busy the entire time. To make matters worse, the food was cold and the delivery driver was unfriendly. I will not be ordering from this restaurant again.

Have been ordering here for 15 years when Ali owned the shop. However they have increased prices substantially and poor customer service for the past year Food:... read more Have been ordering here for 15 years when Ali owned the shop. However they have increased prices substantially and poor customer service for the past year Food: 3 Service: 2 Atmosphere: 2

The food is always fresh, tasty, and full of flavor. I’m a big fan of the thin crust – perfectly crisp every time. The staff are always welcoming and friendly,... read more The food is always fresh, tasty, and full of flavor. I’m a big fan of the thin crust – perfectly crisp every time. The staff are always welcoming and friendly, which makes the experience even better. Great offers, quick service, and the pizza always arrives hot and ready. Keep doing what you’re doing! Service: Delivery Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5