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Contribute FeedbackMcDonald's in Shaftesbury caters to young families with typical menu offerings and quick service. While some customers have experienced issues with drive-thru orders and missing items, the restaurant has shown a willingness to rectify mistakes and provide a positive dining experience. Regular patrons praise the courteous staff, delicious food, and cleanliness of the premises, making it a popular spot for families and game dates. Overall, McDonald's in Shaftesbury offers a welcoming atmosphere and good value for customers seeking a familiar fast-food experience.
Good little maccys converted old pub very clean and a kiddie area so everyone is happy and hot food
Count your nuggets and double check your order before you leave. Went through the drive through and only had 8 nuggets and no sauce o requested. Like an idiot k thought there would be no way they would shortchange me a nugget but I get home and only eight nuggets. I thought for sure they would put my sweet and sour sauce in the bag and like an idiot I didn’t check so no sweet and sour sauce. I thought for sure they would give me Diet Coke but like an idiot…it was regular Coke. Probably won’t be back. Thanks McDonald’s for setting my night off to suck a terrible start.
I ordered through the app, food arrived cold, and missing nuggets for my son, i have called around 10 times, the 9th time someone answered and put the phone down on me straight away. This isn't the first time they've missed items but the last time this happened someone answered, spoke to me and redid the order again even included a free apple pie for the inconvenience only downfall was i had to go get it myself from them when i paid for delivery. Also uber eats aren't much better as i tried getting the food either refunded or re-delivered and they refused, so basically they stole my money
AVOID this McDonald's at all cost. 1. Rude staff 2. Incompetent staff that can't even complete orders correctly and can't even make a big mac properly. 3. They mix up people's orders. 4. Won't answer the phone to resolve issues. 5. If u order on McDelivery/Uber then good luck cause this McDonald's won't resolve issues with your order especially when things are missed and Uber won't give you a full refund on your order. Pretty much a scam.
Great if you like cold food. They take it out from the heat lamp and put it on a tray. Do several just eat orders then eventually give you your food. When you say it’s cold they treat you with distain. It’s clean but very loud with music and half the car park is now spaces for just eat drivers only