Local Express Pizza - HARROW

I informed the staff that it was my first time at the restaurant, as I had recently moved into the area. I was disappointed to learn that what I thought was a m... read more I informed the staff that it was my first time at the restaurant, as I had recently moved into the area. I was disappointed to learn that what I thought was a medium pizza was actually a small. The staff did not make any effort to rectify the situation. Their customer service was very poor, and it seemed like they were only interested in making a profit. I will not be returning to this restaurant or making any future purchases there. This establishment should be reported to trading standards for deceptive pricing practices.

The restaurant experience was absolutely terrible! There were various prices and sizes listed on each poster in the shop. When I asked the employee to clarify t... read more The restaurant experience was absolutely terrible! There were various prices and sizes listed on each poster in the shop. When I asked the employee to clarify the deals for me due to the confusion, he failed to offer me the best deal. Some posters advertised a 9-inch pizza as small, while others listed a 9-inch pizza as medium. After some deliberation, I realized I could have ordered a larger pizza for the same price if I had known, but the employee did not bother to inform me. I mentioned that it was my first time at the restaurant since moving in nearby, and I was disappointed that what I thought was a medium pizza was actually a small. They did not make any effort to rectify the situation for me. Overall, the customer service was very poor and it seemed like they were not interested in helping their customers.