Reviews

Overall Total Score
4 out of 5
Impressive | 524 reviews

What MStJB doesn't like about Costa Coffee Within Next:
We arrived at the restaurant and waited. And waited. And waited. After one person was finally served, we decided to leave as there was no acknowledgment from the clearly understaffed staff. It didn't seem like we would ever be served, so we cut our losses and left. That's all there is to say, except good luck if you decide to go. Next! View all feedback. What georgiana mu likes about Costa Coffee Within Next:
I had an amazing experience at this Costa location. One of the team members, Jay, did an outstanding job managing a busy morning on his own. Great work, Jay! I will definitely be coming back when I am in the area. View all feedback.

Reviews from various websites

Tripadvisor
3.1 ★ from 22 reviews
MStJB
13.11.2023 - 05:17

We arrived at the restaurant and waited. And waited. And waited. After one person was finally served, we decided to leave as there was no acknowledgment from th...

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Explore484608
13.11.2023 - 05:17

Car parking camera system is a nightmare. The retail park allows 3 hour parking which is fine but has a no return policy even if you nip in and out. So if you c...

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G8572EDelizabetho
13.11.2023 - 05:17

Excellent service and good staff attitude to each other and customers. Breakfast was lovely porridge and wrap.

durham05
13.11.2023 - 05:17

Stopped here as very convenient when driving on main road. Restaurant it nice and staff very friends. Really enjoyed my mango cooler.

finleyrio
13.11.2023 - 05:17

Went here on Sunday for a coffee to take away for our 2 hour journey home. I wish we’d just carried on because it’s put me off Costa for life. Tom, who told the...

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The local Costa has sparked a spectrum of reactions, from raves about exceptional service to criticisms of poor management and coffee quality. Patrons hail the friendly staff, particularly those who provide attentive service during busy hours. However, some customers express frustration over quirky behaviors from management, long waits, and a lack of cleanliness. Alarmingly, parking regulations and cleanliness issues have also tainted the experience. While some find solace in the warm atmosphere and dedicated team members, others leave feeling unwelcome, vowing never to return. Clearly, consistent service will be crucial for Costa's future success.

Menu
4.4 ★ from 8 reviews
Yvette
20.09.2022 - 10:12

No problems but sometimes closes to drinking on the afternoon

Peter
05.12.2022 - 03:02

The personal is friendly, the place seems clean and located only in the inner of the next. coffee is beautiful, with a relaxing feeling when the sun shines in

Jayden
05.12.2022 - 03:02

Great service, fab manager jade. more clean charging. clean and tidy bathroom.

Mary
05.12.2022 - 03:02

Great service and very attentive to the rules of Covid-19

Peter
05.12.2022 - 03:02

Practical location in the next on a retail park, could be bigger as very popular, take away option to

Facebook
4.6 ★ from 9 reviews
Foursquare
3.2 ★ from 1 reviews
Google
4.0 ★ from 167 reviews
Gastroranking-uk
3.9 ★ from 143 reviews
Int Restaurants
4.2 ★ from 192 reviews

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