Tutti Gusti Pizzeria - Harrisonburg

To start the review, the food is AMAZING! Some of the best Italian style food we had in our region. It's not your normal restaurant. They go up and order, and then they'll get the food out. I noticed some other families seemed to be confused, and often wait for someone to wait for them. The g guy would let them know they have to order in the register, but was not very professional about it. The soda machine was from all the big drinks (Coke, Dr. Pepper, etc.), but the guy in the register said we could get a bottle. I do not think this was an equal trade (because we were not allowed to receive any refills), but it was not a big problem. I just feel that the guy in the register could have been helpful to show this out when we ordered. The amount of food you get is crazy. Prices seem somewhat higher than normal, but once you see the quality and quantity of food, you will then realize what a deal this place is. All dishes were hot and fresh. The foundation was clean, and it seemed to be 4 or 5 people. The help seemed to focus more on their phones and personal conversations, but was always ready to help when we asked. A guy made everything cooking and was very busy when we were her. His hob was very clean and organized. Even with the Soda machine and the staff, we felt it was a good experience. The pizza looks great, we want to try our next visit.

Slowly but surely, the service and quality of food have declined at this establishment. Today I received the most overcooked calamari. It has the texture of a straw once you've chewed on it for 20 minutes. Steak and Cheese were good.

Used to have a friend who worked here. The staff is Grade A fantastic, always pleasant and kind but i cannot for the life of me enjoy their pizza. Their wings are decent enough but the pizza is the worst I've ever had in my life. I went there a couple times to see my friend but only at there three times. The staff gets two stars.

Worst service I have ever experienced. I ordered a pizza and was on the phone with the delivery man for 20 minutes trying to help him find the delivery location. I live on campus and put the correct address for my building, yet the delivery man insisted I had made a mistake. He was extremely rude to me the entire time and when my pizza finally arrived it was cold. I called the restaurant to inform them of my dissatisfaction, and was met with the most outrageously rude response I have ever received. The management insisted the pizza needed to be returned before I could be refunded. When reasserting the issue with the service i received, I was met with yelling on the other end of the phone. I know the restaurant likes to answer negative reviews in attempt to shut them down so let me just say this. I had not eaten the pizza and I was speaking calmly. A restaurant should want people to see them in a positive light, but instead, Tutti Gusti gets themselves in fights with unhappy customers on the internet for all to see. I would suggest changing this in the future if you don't want your customer service to reflect the quality of your business. I would not recommend this establishment to anyone after what I have experienced. I hope no one else has to deal with the childish management of Tutti Gusti.

I’ve been here many times, always bus our tables but no problem. Recommended this place to many friends and gave good feed backs in the internet. Until i placed an order and they sent some of the stuff and didn’t send the rest. Called and the manger was on fire!!! Disrespectful and arguing. Instead of correcting the order he just told me,, Are you mad because of a Pizza!!! NO, because you’re disrespectful. Their pizza might be good but they lack of respect ! Never do business with them again.