Firezza Crouch End - Haringey

This place used to be good, not now. 1/2 the order did not turn up, the wedges were off, the toppings on the pizza were the meanest ever. I think these guys are scamming it. it was very late

This place is a SCAM, there is nobody there, they take your money for order it never shows up, then the say it’s been delivered! If you want to throw ur money away then order a pizza that never turns up, plus you cannot contact them, ITS A SCAM

Terrible service do not order from here. Ordered pizza for delivery. After an hour and a half I phoned them and they said the pizzas would be on their way soon. After two hours they said that they had just left and would be here in 5 minutes. After 2 and a half hours when we were still waiting I phoned again and they said that the pizza had already been delivered 10 minutes ago and refused to refund me when I explained I hadn't received them. I phoned them numerous times but they refuse to believe me. Absolute fraudsters.

I placed an order online at 5.50pm and it said the pizza would be with us in 30 minutes. When it hadn’t arrived at 6.30pm I called only to hear that they hadn’t even started preparing the order but they would do so now. I called back 20 minutes later and the order was still not being prepared. I asked for a refund and they told me that they don’t do refunds. I have now placed an order at a different restaurant as I have hungry children who need to eat. Stay away from this place. They lie about the delivery time and have terrible customer service. I wish I had read read some of the other reviews on Tripadvisor before placing my order today. Clearly this is the standard practice at this place.

So disappointed! We just tried the local Firezza in Crouch End, having used the one in Islington on and off for years, where the quality and service was patchy, but more often than not the pizzas tasted really good. But what is going on here? We chose to collect 2 pizzas so there was little that could go wrong with the service so no complaints there, but the taste?? Slightly odd consistency to the base and crust and especially disappointing toppings not least the sparsely strewn titchy flavourless mushrooms, no truffle oil and slightly odd tasting cheese on the forest mushroom pizza in particular (nothing like the same pizza I ordered countless times from the Islington branch, where it was a favourite) We tried heating them up in case that improved things, but it really didn’t. We ended up throwing the rest of the pizzas away which I have honestly never done with any take away pizza before! I don’t know if this is a blip, a sign of decline in all Firezza outlets or just something wrong with Crouch End but I won’t be risking it again so unpleasant!