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Contribute Feedback What Unknown Underworld likes about El Pollo Loco:
Unfortunately I didn’t take pics but maybe it was because it’s was hungry and it looked so good lol but I came back because I had bad experience in Long Beach and they were unable to provide good quality chicken but I visited this location prior and it was good quality chicken my kids enjoyed so I hope they keep up and keep providing good quality food it make the food more enjoyable View all feedback.
What Cordell Kutch doesn't like about El Pollo Loco:
Order my food 2 people after me. I'm waiting for the other two people to get food there, like okay where my order is, it was just a 3 piece combo. So I'm asking for my order. You forgot my order. So I'm still waiting. You see that I'm back, they for the second time forgotten my order in a row, I waited almost 45 minutes to get my order. I think it's best to go through the drive so they don't forget your order. Don't... View all feedback.
Consistent quality food. I love taking leftovers and making breakfast or big salad. Besides, everyone is super friendly inside and going through. Her loyalty program also helps and every dollar counts today. My favorite is the double chicken avocado salad!! Love tbe avocado salsa and cilantro dressing.
Order my food 2 people after me. I'm waiting for the other two people to get food there, like okay where my order is, it was just a 3 piece combo. So I'm asking for my order. You forgot my order. So I'm still waiting. You see that I'm back, they for the second time forgotten my order in a row, I waited almost 45 minutes to get my order. I think it's best to go through the drive so they don't forget your order. Don't go in. It wasn't the first time it happened.
I love eating a pollo loco, but this place cannot be bad service
This place has employees who probably can't tie their own shoes! Girl at the drive-thru couldn't get anything right had to be told 3 times before getting it right then had an attitude when told the other was wrong. Didn't bother to look for the dressing I asked for and told me they didn't have it but the manager opened the door and got what I was asking for. To top it off she had zero people skills and couldn't say thank u just slammed the window closed. Never going to this location or any other again. Food was disgusting.
Their chicken taste so good and the tortillas also taste very good. I go here a lot. I usually go through the drive through. I am never disappointed when I am ordering or eating from here.
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