Jimmy John's - Happy Valley

Rude employee taking orders. Even more rude when making the sandwich. I had asked for extra lettuce. When I saw a sandwich being wrapped I asked if that was mine. I reminded him I asked for extra lettuce. He tells me he put extra lettuce. I said ok, can I have extra extra lettuce. He repeats that this is extra. I only requested lettuce and mayo on my sandwich so I did not think putting more lettuce in place of other condiments was a big deal but apparently it was. I finally had to tell him to put on more lettuce or refund my money. Before leaving I told him that his attitude over lettuce and choosing to be rude to a customer reflects very poorly on Jimmy Johns.

The delivery orders here have sucked the past few times. Sandwiches are always wrong and they always forget drinks. Last time we will do from

We order from this location often and for all our employees. Always clean and professional. Only thing was they forgot the extra ham we paid for on 2 #1. Love all their bread, A Vegetarian options: I love the wheat bread with veggie ingredients. Italian is really good as well.

Service was good and all but the bread we got was pretty much completely stale and hard as a rock, figured it out when I got home and called and they said I would have to drive back that day with the sandwiches to get a refund or remake, I just don't understand why they can't let me come in another day because I was super low on gas. I've been to many other places and not one place said I can't come back another day (stuff like this is super rare and I rarely write reviews unless it deserves it) for a certain reason, like this) It could've been way over cooked or super stale either or not enjoyable to eat. Just wish it would be easier to do the refund/remake for the coustomer

Thank you for a really great wrap! Keep up the great work!