Five Guys - Happy Valley

Best Five Guys around! Very nice staff, made the best food, all the fries were hot, golden crispy both burgers had the perfect amount of bacon mayo. Store was very clean as well! I will be driving past my neighborhood Five Guys to come here from now on!Vegetarian options: Endless customization options!

I was suppose to get a refund for them forgetting my food. Called the manager as I was instructed to and I cannot believe they gave that man a management role. The worst attitude and lack of leadership/communication I’ve ever experienced. He lied and told me I’d get a refund. I did not. He didn’t acknowledge anything I said. All he was worried about was how fast he can get off the phone with me. I have been in the food industry in the past so I understand how hard it can be but that manager is ridiculous and did nothing to rectify the situation. If you ever have any issues with them good luck he’s not gonna help. Pure laziness.

Overpriced. Average burgers now. They've always fallen apart by the second bite and I've never understood why they don't switch to a better bun. Burger seems thinner and smaller. The value is no longer there. Good service and a decent atmosphere but at $18 for a burger fries and a drink I'm tapping out.

We placed an order here by mistake and called 9 times to have it canceled. All our calls were ignored. I hen drove 30 minutes out of my way getting the order we couldn't cancel to arrive at an empty establishment and be told they must have been away from the phone. This place is run by teens, try something else nearby rather than wasting time here, as I had to.

This is my neighborhood Five Guys. The staff is Outstanding, they are friendly and always happy to see me, the dinning area is always spotless, the bathrooms are clean. And the peanuts are great. These guys make the quintessential classic American burger nothing beats it hands down. Kudos to the staff they are killing it. I couldn't be happier that these folks are in my neighborhood.