Kuki - Hanover

Many vegan options, but very inconsistent service. There always was something missing from my order or being told to wait in my car in the parking lot for 20+ m... read more Many vegan options, but very inconsistent service. There always was something missing from my order or being told to wait in my car in the parking lot for 20+ min even after calling to confirm my order was ready for pick up. I tried to shrug off the firstfew bad experiences I had there as bad luck and continue to order seeing many positive reviews and thinking maybe I was justgoing at a busy time, and because my boyfriend really loved the vegan crab Rangoon, but it was truly not worth the effort toalways have to call back because an entree or appetizer was missing from the order entirely. When this did happen it was like Iwas asking for the world to get a refund, they?d tell me someone would call me back and then I?d have to explain the issue allover again. Once they expected me to just get the missing appetizer I had paid for that was not in my order on my next visit, norefund for the missing item, just ?we will make sure you get it next order.? I also experienced something very hard in the salt& pepper vegan fish one time that felt like I had bitten into rocks or dirt, and couldn?t finish the rest of that meal feelinglike I was chomping on something inedible. Poor customer service and apologetic supervisors, but they never made it right andgave me the runaround.

Not crazy the food does not have taste and they put there rice in the same container with the food which is another thing. Wont order from Here again. read more Not crazy the food does not have taste and they put there rice in the same container with the food which is another thing. Wont order from Here again.

We had gotten the vegan Singapore shrimp and the beef and broccoli also the vegan Crab rangoons. It was super delicious and reasonably priced. The chef is so sk... read more We had gotten the vegan Singapore shrimp and the beef and broccoli also the vegan Crab rangoons. It was super delicious and reasonably priced. The chef is so skilled and friendly.

My food was delicious. I ordered the vegan general tso chicken. The texture and crispiness of the faux meat was perfect. I thought I was eating real meat. I?ll... read more My food was delicious. I ordered the vegan general tso chicken. The texture and crispiness of the faux meat was perfect. I thought I was eating real meat. I?ll be back!

Delicious vegan options and great portion sizes. A rare and exceptional find. Couldn't recommend it highly enough to any vegetarians out there looking for the c... read more Delicious vegan options and great portion sizes. A rare and exceptional find. Couldn't recommend it highly enough to any vegetarians out there looking for the classic taste of Chinese food cooked for Americans.