Wendy's - Hampton

Didn’t order but was picking up an order for DoorDash and there was a huge line, my boyfriend and me figured it was just one person inside with how long it’s be... read more Didn’t order but was picking up an order for DoorDash and there was a huge line, my boyfriend and me figured it was just one person inside with how long it’s been taking and feel sympathetic, after almost an hour we finally pick up the Order and the bags were lukewarm and there was 3 employees in the store, him and I both work in the food industry and we both agree that even though we work with different kind of food compared to Wendy’s, it shouldn’t take 3 people that long to be able to serve p

Not always open late to it's Google posted closing time of 4am. A sign will blame no staff. When its open it super busy with lines often backing on to Mercury B... read more Not always open late to it's Google posted closing time of 4am. A sign will blame no staff. When its open it super busy with lines often backing on to Mercury Blvd. Plan to wait. BUT it's good to have fast food serving this late. Staff friendly and I have never had them mess up my order so KUDOS for that as well.

I would've given it a 5 star rating, but I tried to place an online order BEFORE I got to the drive-in window order line, yet as of 03/19/2022, it wouldn't let... read more I would've given it a 5 star rating, but I tried to place an online order BEFORE I got to the drive-in window order line, yet as of 03/19/2022, it wouldn't let me finish the order!! The gentleman who gave me my food at the drive-thru window said that I wasn't the only one who reported an issue with this!

Great appreciate the superb customer service I received at this location. I am a picky about my salad preparation. Kimora did a wonderful job. She did it with m... read more Great appreciate the superb customer service I received at this location. I am a picky about my salad preparation. Kimora did a wonderful job. She did it with much pleasantry. The manager, Danielle, graciously assisted in ensuring that I felt like a valued customer. The cashier, Akina, was a delight as she was patient and pleasant as I got a family member's order over the phone. I would like to take the time to commend the three of them because I greatly appreciate the customer service that I received from them.

The cashier was so nice! I asked her opinion about the pumpkin spice frosty. She told me that it's great! I like pumpkin spice flavor for other types of things... read more The cashier was so nice! I asked her opinion about the pumpkin spice frosty. She told me that it's great! I like pumpkin spice flavor for other types of things and absolutely trusted her thoughts aboutthepumpkin spice frosty, but the chocolate one was calling my name.