Wendy's - Hampton

#8 - Order Fast Food Hampton, Burgers, American
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Wendy's

Wendy's
3.1 / 5 (1900 reviews)

Description

Wendy’s has garnered mixed reviews, highlighting a theme of inconsistent service and food quality. Many patrons expressed disappointment with cold food, incomplete orders, and rude staff, raising concerns about the restaurant's cleanliness and overall hygiene. Issues with the ordering process, particularly at the drive-thru, were frequently noted. Conversely, some customers praised the efficiency of service, especially during busy hours, and commended friendly employees who provided prompt assistance and fresh food. While some experiences leave much to be desired, others reflect the potential for a satisfying quick meal, exemplifying the ongoing variability at this fast-food establishment.

Last update: 17.01.2026 from: Zoé

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★ 3.1 / 5 from 1900 reviews
zoe-urbina
24.12.2025

Didn’t order but was picking up an order for DoorDash and there was a huge line, my boyfriend and me figured it was just one person inside with how long it’s been taking and feel sympathetic, after almost an hour we finally pick up the Order and the bags were lukewarm and there was 3 employees in the store, him and I both work in the food industry and we both agree that even though we work with different kind of food compared to Wendy’s, it shouldn’t take 3 people that long to be able to serve p

lori-vasquez-1
24.12.2025

Not always open late to it's Google posted closing time of 4am. A sign will blame no staff. When its open it super busy with lines often backing on to Mercury Blvd. Plan to wait. BUT it's good to have fast food serving this late. Staff friendly and I have never had them mess up my order so KUDOS for that as well.

rhonda-jeanne-kestin
24.12.2025

I would've given it a 5 star rating, but I tried to place an online order BEFORE I got to the drive-in window order line, yet as of 03/19/2022, it wouldn't let me finish the order!! The gentleman who gave me my food at the drive-thru window said that I wasn't the only one who reported an issue with this!

lmm
18.06.2024

Great appreciate the superb customer service I received at this location. I am a picky about my salad preparation. Kimora did a wonderful job. She did it with much pleasantry. The manager, Danielle, graciously assisted in ensuring that I felt like a valued customer. The cashier, Akina, was a delight as she was patient and pleasant as I got a family member's order over the phone. I would like to take the time to commend the three of them because I greatly appreciate the customer service that I received from them.

christina-rhoades-2
18.06.2024

The cashier was so nice! I asked her opinion about the pumpkin spice frosty. She told me that it's great! I like pumpkin spice flavor for other types of things and absolutely trusted her thoughts aboutthepumpkin spice frosty, but the chocolate one was calling my name.

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