Wendy's - Hampton

Didn’t order but was picking up an order for DoorDash and there was a huge line, my boyfriend and me figured it was just one person inside with how long it’s be... read more Didn’t order but was picking up an order for DoorDash and there was a huge line, my boyfriend and me figured it was just one person inside with how long it’s been taking and feel sympathetic, after almost an hour we finally pick up the Order and the bags were lukewarm and there was 3 employees in the store, him and I both work in the food industry and we both agree that even though we work with different kind of food compared to Wendy’s, it shouldn’t take 3 people that long to be able to serve p

Not always open late to it's Google posted closing time of 4am. A sign will blame no staff. When its open it super busy with lines often backing on to Mercury B... read more Not always open late to it's Google posted closing time of 4am. A sign will blame no staff. When its open it super busy with lines often backing on to Mercury Blvd. Plan to wait. BUT it's good to have fast food serving this late. Staff friendly and I have never had them mess up my order so KUDOS for that as well.

I would've given it a 5 star rating, but I tried to place an online order BEFORE I got to the drive-in window order line, yet as of 03/19/2022, it wouldn't let... read more I would've given it a 5 star rating, but I tried to place an online order BEFORE I got to the drive-in window order line, yet as of 03/19/2022, it wouldn't let me finish the order!! The gentleman who gave me my food at the drive-thru window said that I wasn't the only one who reported an issue with this!

I waited in drive thru behind 2 cars waiting to place their order for 9 minutes. Then I decided to go inside, where the disinterested employees ignore me standi... read more I waited in drive thru behind 2 cars waiting to place their order for 9 minutes. Then I decided to go inside, where the disinterested employees ignore me standing there. Never again going to this location in Lovejoy.

Oh my gosh! I really appreciate the manager, though I didn’t catch her name—she was amazing. My original burger wasn’t quite what I wanted, but she quickly brou... read more Oh my gosh! I really appreciate the manager, though I didn’t catch her name—she was amazing. My original burger wasn’t quite what I wanted, but she quickly brought me a fresh, hot burger with plenty of bacon! Thank you so much for that. Please keep up the great work! I hope you take over this Wendy's because you're awesome. The attitude was fantastic! I'm the guy with the food truck, as I mentioned, and you really embody the idea that the customer is always right. There was nothing wrong with my meal; you just made the experience so much better. Thank you again, and have a blessed day! I ordered the Son of the Baconator, and it truly made my day. Thanks once more!