Subway - Hampton

The customer service at this restaurant leaves much to be desired. They frequently run out of ingredients, and when problems occur, the staff often just stand t... read more The customer service at this restaurant leaves much to be desired. They frequently run out of ingredients, and when problems occur, the staff often just stand there staring instead of providing help. I called ahead to confirm whether they accepted Apple Pay, and I received confirmation both over the phone and in person. However, when my sandwich was ready and I attempted to pay, the payment system failed. The cashier did nothing to rectify the situation and merely insisted that their Apple Pay was working correctly. Sadly, my issue was never resolved as they continued to just look at me. I won’t be returning to this location.

The service was outstanding; the staff were not only friendly but also very attentive. The food was delicious as well. I particularly appreciated the warm welco... read more The service was outstanding; the staff were not only friendly but also very attentive. The food was delicious as well. I particularly appreciated the warm welcome we received from every employee. One staff member even took a moment to sit down with a student who was working on homework and offered assistance. Overall, it was a fantastic experience!

I recently had a great experience at this Subway location, but my visit today was completely disappointing. An older man and a younger woman were working, and I... read more I recently had a great experience at this Subway location, but my visit today was completely disappointing. An older man and a younger woman were working, and I wanted to buy some dressing. I even offered to purchase cookies, yet I still couldn't get the dressing or complete my order. The service was very rude!

I had an amazing experience at Subway—definitely the best location I've ever visited! This was quite unexpected, especially since it's located inside a hospital... read more I had an amazing experience at Subway—definitely the best location I've ever visited! This was quite unexpected, especially since it's located inside a hospital. The cleanliness was impressive, and the staff's friendliness exceeded my expectations for a place like this. If you find yourself at Sentara Careplex, I strongly recommend choosing Subway over the cafeteria.

The food was outstanding, and the service was top-notch! I sincerely admire the dedication of the staff who strive to deliver an exceptional dining experience. read more The food was outstanding, and the service was top-notch! I sincerely admire the dedication of the staff who strive to deliver an exceptional dining experience.