Arby's - Hampton

This Abby's in desperate need of a remodel!! Their sign has had no lights on in several weeks and several of the associates in the drive through are indifferent... read more This Abby's in desperate need of a remodel!! Their sign has had no lights on in several weeks and several of the associates in the drive through are indifferent at best. The only reason I gave it a 4 was the food, its always been good.

Worst service I have ever seen. The employees all look like they hate life and are moving in slow motion. It took over 30 minutes standing in the lobby to recei... read more Worst service I have ever seen. The employees all look like they hate life and are moving in slow motion. It took over 30 minutes standing in the lobby to receive our food, which mine had the wrong fries. I saw at least 3 people come in and ask for management because they had also been waiting that long in the drive thru.

The chicken sandwich was good BUT cold. The cheese was not melted, Only two chicken tenders. They charged us $3 for a small drink that said $1 on the menu. They... read more The chicken sandwich was good BUT cold. The cheese was not melted, Only two chicken tenders. They charged us $3 for a small drink that said $1 on the menu. They are scamming people. Also the girl was extremely rude. She is very lucky I didn't step out my car. If my fiance was not with me, I would have. Won't be back to this one.GO TO THE ONE IN NEWPORT NEWS.SOOOO worth it The Hampton one close to the JRB (James River Bridge) this one. SUCKS .

Went for take out in the drive through...ok closing time is 10 pm it was 7:45 the Manger addresses and says the store was closed. I remarked you don't close for... read more Went for take out in the drive through...ok closing time is 10 pm it was 7:45 the Manger addresses and says the store was closed. I remarked you don't close for more than 2 hours. Quote (mame, I'm the manager here and we are closed.

I know we never take the time to say so anything unless we want to say something bad, but I have had enough. I have been going to Arby's here in hampton for yea... read more I know we never take the time to say so anything unless we want to say something bad, but I have had enough. I have been going to Arby's here in hampton for years.... NOT the first time That said, of the last 3 times I've used this drive thru, it isa 10 15 minute wait for a cold roast beef sandwich and fries. That is with only 5 cars in line. The food is just terrible. When I pulled up to the window after 10 minutes of inching up to it, I waited 5 minutes only to be asked to pull ahead and theywould bring my order out. As soon as she asked, she said never mind and gave me my order a couple of minutes later. Thinkabout it... 15 minutes of wait to be told the folks behind are more important.. AND had I waited longer,, it still would havelikely been a cold meal. My roast beef was hardly warm and the fries were cool and soggy. Not only gross, but dangerous forhealth. Threw it out and just made a sandwich. Done with arbys.. Look fwd to them closing.. update 8/6/22 All the reviews areessentially relative to the poor standards at this restaurant. AND then read the response from the owner For each review. Exactly the same for each review. FOR MONTHS... With zero effort to improve customer service or the ridiculously poor qualityof their food. Just close that location before someone gets sick.