Match Factory - Hampton

We enjoyed a great meal there and our waitress was terrific! When we travel to Hampton again we will stop there again! read more We enjoyed a great meal there and our waitress was terrific! When we travel to Hampton again we will stop there again!

Called to put order in. Put on hold, forgot about me. Rude. Called back. Ordered. Came home. Wrong order and charged twice on debit card. Called back. Their ans... read more Called to put order in. Put on hold, forgot about me. Rude. Called back. Ordered. Came home. Wrong order and charged twice on debit card. Called back. Their answer..what do you want done, no apology or concern to accommodate. If this happened in a restaurant, they would be all over it with hospitality and service. Super crazy! Time to get new employee if you want repeat customer.

An excellent menu with plenty of choices and different kinds of options. Love how when ordering for in house or take out you can get food from either match fact... read more An excellent menu with plenty of choices and different kinds of options. Love how when ordering for in house or take out you can get food from either match factory or matchbox pizza.

Match Factory was closed but it allowed me to make a reservation. Drove 20 minutes to find out it was closed and was left scrambling to find another restaurant. read more Match Factory was closed but it allowed me to make a reservation. Drove 20 minutes to find out it was closed and was left scrambling to find another restaurant.

We booked in for what we thought was a special 3 course Valentine’s Day meal that we saw on the Facebook page, but when we got there it was entirely different a... read more We booked in for what we thought was a special 3 course Valentine’s Day meal that we saw on the Facebook page, but when we got there it was entirely different and our server only mentioned it in passing long after giving us menus. After we got home we checked the post again and apparently it had been from the previous year, so we were a bit disappointed. The meals we ordered were good and our server was nice (pretty busy but did her best) but the whole night felt a little weird and just not what we expected. Nobody asked for our name when we arrived, so it seemed like anyone could have taken our reservation. There was a lot going on due to a wedding in the back, which is fine. But it just seemed strange that there was a nacho bar, valentines specials, and burger night all at once haha Anyway, it was all fine.