Wendy's - Hammond
Wendy's
Description
At this restaurant, service and food quality consistently fall below expectations. Patrons frequently report rude and unprofessional staff, often feeling dismissed when requesting corrections to their orders. The food has been described as unappetizing, with items served cold, soggy, and stale. Complaints about incomplete or incorrect orders are common, especially regarding substitutions like lettuce wraps. Additionally, operational hours seem inconsistent, leading to frustration when customers find the establishment closed despite advertised hours. It's clear that management needs to address these ongoing issues to enhance both the dining experience and overall customer satisfaction.
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Feedback
I wouldn't recommend coming to this restaurant if you're looking for a coke that tastes like a mix of all soft drinks and want to be asked "heh???????"
I was unable to place an order because they only accepted card payments. I was very disappointed.
The customer service at this restaurant is lacking, with unprofessional work ethics. Customers are treated as an inconvenience, and staff becomes defensive when asked for missing items that were ordered but not delivered.
Waited 20 minutes for my curb-side order, had to go through the drive thru, have 2 different people looking for my order only for my food are made wrong and they literally had no other customers to the time.
