Marta - Hamburg
Marta
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Good food BUT terrible service We went to Marta Restaurant on November 4th to celebrate a special occasion, and honestly, I wouldn't wish the dinner experience we had on anyone. It was my first time at Marta, and I was looking for an authentic restaurant that would be interesting, modern, with good chefs and a great atmosphere. I found Marta on a recommendation site, read the reviews, and overlooked two very important things: First, the exorbitant prices, and second, the service. Regarding the service, the time between courses ranged from 30 minutes to an hour and a half, meaning an hour passed between the appetizer and the main course. The waitresses' mistakes and rudeness deserve special mention. They constantly mixed up orders, confused the appetizers, and after waiting more than an hour for the main course, my friend didn't receive what he ordered. Instead of vegetarian, he got beef. When I asked for my main course to be served quickly and for dessert to follow immediately, the waitress argued that I wasn't at McDonald's and that wasn't possible. However, she then brought the dessert immediately and, three minutes later, my friend's main course, which is completely unacceptable
Good food BUT terrible service We went to Marta Restaurant on November 4th to celebrate a special occasion, and honestly, I wouldn't wish the dinner experience we had on anyone. It was my first time at Marta, and I was looking for an authentic restaurant that would be interesting, modern, with good chefs and a great atmosphere. I found Marta on a recommendation site, read the reviews, and overlooked two very important things: First, the exorbitant prices, and second, the service. Regarding the service, the time between courses ranged from 30 minutes to an hour and a half, meaning an hour passed between the appetizer and the main course. The waitresses' mistakes and rudeness deserve special mention. They constantly mixed up orders, confused the appetizers, and after waiting more than an hour for the main course, my friend didn't receive what he ordered. Instead of vegetarian, he got beef. When I asked for my main course to be served quickly and for dessert to follow immediately, the waitress argued that I wasn't at McDonald's and that wasn't possible. However, she then brought the dessert immediately and, three minutes later, my friend's main course, which is completely unacceptable
Good food BUT terrible service We went to Marta Restaurant on November 4th to celebrate a special occasion, and honestly, I wouldn't wish the dinner experience we had on anyone. It was my first time at Marta, and I was looking for an authentic restaurant that would be interesting, modern, with good chefs and a great atmosphere. I found Marta on a recommendation site, read the reviews, and overlooked two very important things: First, the exorbitant prices, and second, the service. Regarding the service, the time between courses ranged from 30 minutes to an hour and a half, meaning an hour passed between the appetizer and the main course. The waitresses' mistakes and rudeness deserve special mention. They constantly mixed up orders, confused the appetizers, and after waiting more than an hour for the main course, my friend didn't receive what he ordered. Instead of vegetarian, he got beef. When I asked for my main course to be served quickly and for dessert to follow immediately, the waitress argued that I wasn't at McDonald's and that wasn't possible. However, she then brought the dessert immediately and, three minutes later, my friend's main course, which is completely unacceptable
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