Baskin-robbins - Half Moon Bay

Listen, this place is a total sham! They were wiped out of almost every topping and still had the nerve to charge me 15 bucks! My crush—bless her—just wanted a simple single scoop, and they tagged it at $4.25! Can you believe that? It’s an outright heist. I wish I could grab my cash back. Steer clear unless you’re keen on throwing your money away for barely a few bites. And if that wasn’t bad enough, there was a disaster scene outside while we were there—two guys throwing punches outside some van. The nerve of some people! All around, it was a severely disappointing experience. Don’t bother with this joint unless you fancy being fleeced.

Tried to order a cake online within 48 hours notice in a location that guarantees a cake in 24 hours. The website didn’t work. Called when the store opened and they wouldn’t make me a cake. I asked for the manager to call me to resolve the issue. I never a received a call. Or customer service.

This is my favorite baskin Robbins location. The staff is so kind especially this one worker Nataly. She is always so sweet and greets me when I come in and asks about my day. Another employee named Vanessa is amazing too and she always recommends the best flavors. I love coming in here and the location is so convenient right next to highway 1. Recommend

I love this ice cream shop. The service is great, there is a girl who works there is is so polite and cheery, makes my day. I think Cotton Candy is my favorite flavor with Bubble Gum as second classic BR runner up.

This review is only based on this Baskin Robbins in HMB. We have come here after dinner about 4-5 times over the last month. Every time we have been here there's been an issue. Twice the young workers didn't greet us and continued to talk and ignore us. On another visit we just stood there waiting for them to acknowledge us when we were the only one in the store. Another time they were in the back and nobody was in the front while we waited. Another time their computers were down and they couldn't sell us anything. We waited and watched while they spoke to someone on the phone. Another time they were just closed during their business hours.