Dunkin' - Hackensack

Tomato Pesto Grilled Cheese. Not Toasted or Grilled, bread soft, NO TOMATOES. Very, very disappointed. Called DD and the phone number doesn't work. The manager... read more Tomato Pesto Grilled Cheese. Not Toasted or Grilled, bread soft, NO TOMATOES. Very, very disappointed. Called DD and the phone number doesn't work. The manager is a great guy. So disappointed.

We got what we wanted and it was fairly quick. When we were there, there was a single worker which was taking the orders and making them himself. He was fast bu... read more We got what we wanted and it was fairly quick. When we were there, there was a single worker which was taking the orders and making them himself. He was fast but i am not sure what would happen when a lot of people come to get coffee. They might have a lot of workers there. Maybe that was a one time thing i came across.

The young girl working there is amazing! She manages the counter all on her own and brews coffee by herself. Every order is correct and prepared in just seconds... read more The young girl working there is amazing! She manages the counter all on her own and brews coffee by herself. Every order is correct and prepared in just seconds! I've never had a problem. It’s always a pleasure to visit!

I recently visited this restaurant with my daughter and unfortunately had a very disappointing experience due to the poor service. While we waited to be attende... read more I recently visited this restaurant with my daughter and unfortunately had a very disappointing experience due to the poor service. While we waited to be attended to, a young woman was sweeping the floor with her headphones on, completely unaware of our presence. Then, a young man walked behind the counter, looked at us, rolled his eyes, and walked right by without acknowledging us. After waiting another five minutes without any help, we decided to leave. It was a terrible experience, and it felt like no one was willing to make an effort. I will certainly not be coming back.

We got exactly what we wanted, and it was served fairly quickly. During our visit, there was only one employee handling both the orders and the food preparation... read more We got exactly what we wanted, and it was served fairly quickly. During our visit, there was only one employee handling both the orders and the food preparation. He worked efficiently, but I can't help but wonder how things would go if a large crowd showed up for coffee. They might have more staff available in that case. Maybe my experience was just a one-off situation.