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Contribute Feedback What User likes about Pale Hall:
The dining room is cozy yet spacious, with only 8 or 9 tables elegantly furnished. The menu offers a choice of a 5 or 8-course meal, along with a decent wine list and a full bar. The dishes are traditional but not dull, with high-quality ingredients expertly prepared. This restaurant is highly recommended for those who appreciate this style of dining. View all feedback.
What User doesn't like about Pale Hall:
We were greeted by friendly staff at the door and that's about the highlight of the visit. We were shown to our table and pretty much left to our own devices, no explanation of what teas were on offer or what was on the stands...that were delivered, which contained 3 finger sandwiches and 3 insipid cakes per person, with bowls of massive scones to fill up on. The waiter apologised to the only other guests when they c... View all feedback.
On arrival we were informed 'you are in for a treat '. The result was exactly the opposite. I had telephoned 30 hours in advance to confirm we were one vegetarian and my son did not eat smoked salmon. It took 5 attempts to speak to someone who confirmed this was all in order. On arrival I was 'interogated ' by a female member of management who had the most awful personal hygiene issue. 'When did I telephone '? Who did I speak to? Did I know my wife was vegetarian as this presented a problem!!! Finally this was all resolved and we were served dry sandwiches and scones and cake which was at best 'poor '. 3 requests for drinks went unfulfilled and finally a disgruntled waitress served us. Trying to pay the account was difficult in the extreme and when I went to the main entrace hall area the original member of management apologised for the misunderstanding and said 'is £50 alright for all of you '. I will not return and despite a letter to management from my son there has been no response. My advice is forget Pale Hall for afternoon tea and get a train to London where the art of afternoon tea and service is alive and well.
Outstanding food and wine and afternoon tea was a delight . The staff where attentive and caring and went above and beyond had a fanatic 40th Birthday
On a cold Sunday in January, we were excited to have a lovely afternoon tea in the hotel's main dining room. The room was very pleasant and the staff were friendly. Unfortunately, the food was underwhelming. The chicken, ham, and egg mayo finger sandwiches, as well as the cake selection, were average at best. However, the fresh scones and homemade jam were delicious, as well as the Welsh brewed tea.
On December 6th, myself and three friends had lunch at this restaurant. We were made to feel very welcome and the Christmas decorations were beautiful.
Consistently high standards from arrival greetings to departure. Staff efficient helpful and friendly. Food superb, wine outstanding and very good value. Rooms throughout the hotel charming and tasteful. Grounds a delight. Really looking forward to my return.
Full Menu
Fish Dishes
Indian
Side Dishes
Sauces
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