Burger King - Gurnee

They picked us up, their cash has charged us twice and told us we shouldn't worry. that it will not pass. after a few days I noticed. I came back and showed them my bank statement on my handy and they refused to pay back my money. they want a paper copy. Maybe they should have told me that I didn't go back to the shopping center, wasting my time and gas. They make it hard to all the people that they doubled on that day in the hope that they won't come back for their money. I'll be in company and notify my bank to deny these. it may not be much money, but it is the terrible customer service that bothers me. the situation was treated very unprofessional. a simple solution was to take cash only when they know that the card reader had problems. they told us: “Oh yes, it did all day, but no worries, it won’t go twice,” I can only imagine how many people were accused twice. that was at the burger king in the gurnee mills mall.

Ripped us off, their cash register charged us twice and they told us not to worry. That it won’t go through.

Location does not honor any promotions or discounts. Prices seem higher.

Impossible burger is the best plant based burger here and what a great quality at this location. 9/10

Food is always nasty The don’t offer none of the promotions you see on tv.