Pizza Nova - Guelph

The pizza here is fantastic, the staff is friendly, and there are great deals to be had. This is the only pizza place I'm aware of that offers charcoal pizza. read more The pizza here is fantastic, the staff is friendly, and there are great deals to be had. This is the only pizza place I'm aware of that offers charcoal pizza.

I had a slice of mushroom, cheese, and green pepper pizza at this place. While the price might seem a bit high, the slice was quite large and was served cut int... read more I had a slice of mushroom, cheese, and green pepper pizza at this place. While the price might seem a bit high, the slice was quite large and was served cut into two pieces with perfectly cooked dough. I’ll definitely stop by for a snack next time!

I can forgive the burnt pizza, that happens sometimes, but the unprofessionalism of the staff is inexcusable. They forgot to give us some of our pick up order a... read more I can forgive the burnt pizza, that happens sometimes, but the unprofessionalism of the staff is inexcusable. They forgot to give us some of our pick up order and said they'd deliver it. Sometime later I got a text message telling me they wouldn't be delivering the part of the order that they forgot and offered no other solution. So we paid for food we didn't get. They then proceeded to not answer me when I tried to communicate with them again. Horrible service, I will never visit again.

The owner of the restaurant ensures that every employee contributes to creating perfect pizzas every time. Thank you, Micky! read more The owner of the restaurant ensures that every employee contributes to creating perfect pizzas every time. Thank you, Micky!

I went there for ordering a food with a coupon I had. the person who was working said the coupon is not working after 20 minutes and when I asked him about the... read more I went there for ordering a food with a coupon I had. the person who was working said the coupon is not working after 20 minutes and when I asked him about the reason and more details he started shouting that it's not his store, he is not responsible and he mentioned he called managers and they can not accept the coupon. worst customer service I have ever seen. hope managers can hire someone who can respect customers at least.