Kfc - Groton
Kfc
Description
KFC's Groton location offers a mix of experiences, with some patrons praising the juicy and flavorful chicken, especially the Extra Crispy variety, and the classic sides like coleslaw and potatoes with gravy. However, order accuracy remains a significant concern, with frequent complaints about missing items and variability in food quality. Despite the inconsistency, many customers have noted positive interactions with staff and appreciated the quick service. While some find the drive-thru and takeout reliable, others express frustration over persistent mistakes. Overall, KFC maintains a loyal customer base eager to return for its comforting, familiar offerings.
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I walked in around 7:30 pm and ordered the 16-piece family meal. They were out of chicken breasts, which I didn’t mind. The meal came with four sides — I picked two potatoes and gravy, coleslaw, and fries. They gave me the sauce I requested, but when I checked my order before leaving, I realized I only received one gravy instead of two, so I had to ask for the second one. Aside from that, the service was excellent, the food was delicious, and my order was ready quickly. The family loved it. A win for mom!
I happened to stop by this location for lunch, and everything was exceptional. The chicken was hot, juicy, and flavorful. This is the best KFC I've had in quite a while!
"The food was delicious, reminiscent of KFC. It was my children's first time dining there, and they absolutely loved it. However, I did find it to be quite pricey."
My grandchildren spotted a KFC ad and really wanted to try it. However, since I’m on a tight budget, I thought the 8-piece meal for $14.49 was a good deal. They kept urging me to add extra sides and assured me that the chicken was extra crispy, but when I went to pay, the total came to $22.50 instead. I mentioned the discrepancy to the cashier, but they couldn't explain it. Feeling uneasy about the situation and with a line of customers waiting behind me, I decided to pay and leave. After feeling like I was taken advantage of, I don’t intend to return to this restaurant.
This was undoubtedly the worst food order I've ever experienced. The chicken was dry and tasted like it had been pre-cooked for a long time. The fries in all three meals were soggy and completely lacking in flavor. The lemonade was essentially just water—extremely clear and utterly flavorless. The mashed potatoes with gravy turned out to be mostly gravy, with just a small amount of mashed potatoes. It seems like either the staff doesn't care or the restaurant has really declined. I had to give it one star just to submit the review.
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