Reviews - Subway
Reviews summary
**A Dining Experience with Ups and Downs**
A recent visit to a local sandwich shop revealed a mix of service and food quality. While some staff displayed exceptional customer service, notably a standout employee who was friendly and efficient, others unfortunately fell short, exhibiting poor attitudes and mistakes in order preparation. The cleanliness and cozy ambiance of the restaurant were commendable, contributing positively to the overall experience. Additionally, the attention to gluten-free handling showcased the staff’s training and care. Despite some inconsistencies, the value for money remains appealing, highlighting both the potential and the areas that need improvement within the establishment.
Was Tony Alonzo at Subway a mag?
Josie, the staff member who helped us, was incredibly friendly and polite. She prepared our sandwiches swiftly and efficiently. We will definitely return. The management should be proud to have such an exceptional employee like Josie. View all feedback.
What Aaron West dislikes about Subway:
My wife and I went out to lunch at this Subway and was very disappointed in the service mostly.... First off we ordered 2 different subs ... when she didn't put cheese on hers I asked to the gentleman robert to put it on mine and he said he would have to charge me for it which I don't see Why not we were paying for it since it comes on every sandwich. Secondly their dr pepper was over carbonated and they charged us f... View all feedback.
Reviews from various users
Last update : 22.04.2025
They put way to much sauce on the sandwiches, and one had a very bad attitude with her customers
Absolutely good sandwiches went there 2 times in 1 day they have a new menu item 1net carb bread 1 gram of carb per 6 inch absolutely amazing and yummy ????
I visited the Subway around 4 PM and ordered a Supreme Meats FL PRO on hearty multigrain. The sandwich maker appeared to be new, and I had to point out that ham was missing, as well as correct her several times on other ingredients. When I got home, I realized she had also used the wrong bread. This is the third time I've been let down by both the food and, especially, the service.
Not sure what it was but something gave me a severe allergic reaction and had to go to urgent Care for treatment.
The staff member in black displayed a very poor attitude and unsatisfactory customer service. She was not wearing a name tag, had unhygienic habits, and got into an argument with another customer over their cheese choice. Improvements in professionalism and hygiene are needed.
Last update : 07.04.2024
My wife and I went out to lunch at this Subway and was very disappointed in the service mostly.... First off we ordered 2 different subs ... when she didn't put cheese on hers I asked to the gentleman robert to put it on mine and he said he would have to charge me for it which I don't see Why not we were paying for it since it comes on every sandwich. Secondly their dr pepper was over carbonated and they charged us for a cup of ice water and he was very rude I will never go back their or possibly any Subway again I don't recommend going to this establishment
I love Subway sandwiches, but my experience at this location was disappointing due to the poor customer service. The place was completely empty, and I waited for over 15 minutes without anyone acknowledging me. When someone finally spoke to me, they said it would "just take a second," but that second turned into a longer wait, so I decided to leave. I then went to a different Subway on Division Ave and 162nd, where Joe, the employee working there, provided an entirely different experience. His customer service was professional and attentive—much better overall!
I would not recommend this location. The staff member left in the middle of making my sandwich to use the restroom, the place was dirty, and the vegetables were not fresh. I also ordered a pretzel, which was hard and stale—definitely not enjoyable.
The staff treats you like a valued guest. They pay attention to your order and are genuinely interested, asking questions when needed. They never make me feel uncomfortable for using a coupon. The restaurant is consistently clean inside.
Thank you to the young man who let me have my sandwich today. You don't know how much it meant for this pregnant lady and who just wanted a subway sandwich. ?. Customer service is top notch in my eyes! ?
Last update : 19.09.2023
The team at Subway really knows how to manage gluten-free options. I didn't even need to ask for new gloves—they were careful and attentive throughout the process. Everything was handled perfectly, and I had no adverse reactions. I truly appreciate their dedication!
Josie, the staff member who helped us, was incredibly friendly and polite. She prepared our sandwiches swiftly and efficiently. We will definitely return. The management should be proud to have such an exceptional employee like Josie.
The restaurant has a clean and cozy ambiance, making it a pleasant place to be. The staff is both friendly and efficient. Well done, team! You all work swiftly and effectively!
I had a wonderful experience at Subway with three young employees working at this location. It was impressive to see their excellent customer service skills, and they did a fantastic job. Our food was prepared perfectly, and the countertop was spotless. Ordering three sandwiches from the menu for under $30 is definitely a great deal these days.
