Kroger - Gresham Park
Kroger
Description
Images
Feedback
I arrived home only to find that my chicken breast was missing, even though it's listed on my receipt. I've called five times, but the phone just keeps ringing. I'm really frustrated!
This Kroger is terrible. I really dislike going here and usually drive all the way to Conyers or Ellenwood instead. The customer service is poor—first, I was overcharged...
I recommend only visiting this place if Aldi's is closed. There are long lines, and it's not as affordable as it once was. Also, the location on Covington Highway in Lithonia, GA, is quite dirty.
The customer service at this location is quite disappointing. I ordered a white chocolate Frappuccino and a hot white chocolate mocha, but instead received a white chocolate mocha Frappuccino. When I asked for a replacement, they insisted that they had given me the correct drink, which was not the case. I specified that I wanted a hot beverage, but they went so far as to insult my intelligence, claiming that the whipped cream was making the entire drink cold. While it's convenient to have a location nearby, the poor customer service makes it not worth the hassle. The baristas couldn't even be bothered to greet me with a simple hello.
This Starbucks is the slowest in the area, and the baristas offer very little interaction. There are no questions asked about orders. Unfortunately, this location only accepts mobile orders that are paid for using a reloadable Starbucks gift card, which means I can't use my debit or credit card for mobile orders here. I've never had issues ordering from any other Starbucks, but this one is an exception.

