Sonic Drive-in - Greenbrier
Sonic Drive-in
Description
Sonic Drive-In offers a mix of experiences, with standout service from friendly staff like Jroge, who consistently impresses with his upbeat and efficient delivery. However, operational issues dampen the visit for many: long wait times, missing items, and technical problems with ordering systems have been reported. Additionally, promotional changes—such as online-only happy hour payments and the removal of free drink incentives—frustrate some customers. Food quality has been inconsistent, with occasional complaints about soggy items and stale tastes. While loyal patrons remain hopeful, these challenges suggest the location could benefit from improvements to meet customer expectations consistently.
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I love the ice cream but food wise my burger wasn’t that seasoned and it was cold as soon as i got
Happy hour is only honored online and you have to pay for it online which means us cash ppl are screwed. Does Sonic not like money? Also no more free Rt.44 drink receipts for completing survey. Other than that it's 5 star.
I can't express enough how thrilled I am with the outstanding service provided by Jroge at Sonic Drive-In. Almost every morning around 8 AM, his friendly demeanor and quick service genuinely impress me. He is the perfect carhop, consistently hurrying out orders to every customer with a smile. His commitment to ensuring a smooth and enjoyable dining experience is truly commendable. It's always a pleasure to see him bring my food to my car during my morning drink stops, and he always says, "My pleasure!" His efficiency, combined with his warm and welcoming attitude—especially as the weather gets cooler—sets a remarkable standard for customer service. In a world where great service can be hard to find, he shines as a prime example of what exceptional service should be. Sonic Drive-In is lucky to have such a dedicated and friendly team member. Please keep up the fantastic work!
Ordered via the app and the food was delivered within a few minutes after arriving.
This location has let us down for the second consecutive time by forgetting items from our order. It's our fault for not double-checking the bag, but this time it was my son's five-piece chicken that was missing. Given the prices, it's simply unacceptable to have any items left out. I feel like I've lost $8 on this visit. I won't be coming back to this location, and I hope I can also persuade my wife to stop visiting as well.
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