Wendy's - Greenbelt

Worse Wendy’s I’ve ever been to. Absolutely incompetent service staff. Waited behind one person in lobby for 10 minutes. Still waiting so I left and went through the drive thru and even then they screwed up my order so I got a refund and left! Terrible service!

I want to commend the manager on January 20, 2024 around noon that was on duty that took time to review my mobile app order receipt although the cashier processed it incorrectly showing an increased price. He reviewed the receipt and understood that the app had the correct pricing. All he asked for was a copy of the mobile app receipt so he could share with his manager.

Very slow to have orders ready either online or to eat there,

Worst place ever. The cashier was rude waving the receipt when I wasn’t paying attention like say excuse me. Second of all they didn’t even know if they had the item I wanted. Some randoms kept speaking like they knew it all. And wait was long as hell. I do not recommend. Go to a better wendys.

Drive through employee didn't know how the reward/coupon service worked. Manager got rude at me because he didn't know how it worked. On top of that all my food was cold.