Chick-fil-a - Grapevine

The guy at the front counter was obviously not fully trained, bless his heart. He fought to take our order and get it right up to the point that it took so long... read more The guy at the front counter was obviously not fully trained, bless his heart. He fought to take our order and get it right up to the point that it took so long and we were not confident of accuracy, so we decided to mobile order from the table. The dirty table. Several dirty tables. They delivered our orders and the sprites were pure soda water, so we replaced with root beer. It was also bad, very pale in color. The root beers to front counters and replaced with lemonade, but they were out. Had to wait to pick up more from behind. After the third drink we got a good one. Eating was good, no complaints. But the garbage cans were so full that they wouldn't open up so we had to stack our garbage up. My husband often visits this place for lunch during the week of work and has no complaints. Apparently, the night guide needs a guide from the daylight guide. Because this evening does not meet the Chikfila standards.

Jack, the cashier, was absolutely incredible and friendly. I had a unique request to mix a few drinks, and he handled it with such kindness. I would give my exp... read more Jack, the cashier, was absolutely incredible and friendly. I had a unique request to mix a few drinks, and he handled it with such kindness. I would give my experience with Jack a perfect 10 out of 10. I really hope management recognizes how great he is!

The experience was fantastic! The service was impeccable, and the bungalows were beautifully designed and cozy. The chicken was wonderfully juicy and just the w... read more The experience was fantastic! The service was impeccable, and the bungalows were beautifully designed and cozy. The chicken was wonderfully juicy and just the way I like it. The fries were perfectly crisp and went down easily.

I frequently stop by Chick-fil-A for lunch during the week, but recently I encountered a bit of a hiccup. On Monday, I found out my bank card had been used frau... read more I frequently stop by Chick-fil-A for lunch during the week, but recently I encountered a bit of a hiccup. On Monday, I found out my bank card had been used fraudulently, leading my bank to close it down. I completely forgot about this when I went to grab my meal, so I didn't have cash or another payment method on hand. I placed my order without a second thought, but when I got to the window and tried to pay, my card was declined! It was such an embarrassing moment! However, the wonderful staff at Chick-fil-A reassured me, comped my meal, and sent me on my way with kindness. It was an awkward experience, but I am incredibly grateful that there are still such amazing people out there. Thank you, Chick-fil-A!

Mr. John really makes me want to dine in rather than using the drive-thru. If you're having a rough day, this Chick-fil-A is the place to be! read more Mr. John really makes me want to dine in rather than using the drive-thru. If you're having a rough day, this Chick-fil-A is the place to be!