Cold Stone Creamery - Feedback

I went in with my sisters, and they messed up all four of our orders. I tried to point it out, but the staff member insisted she knew what I had ordered, yet no...

When I spoke with the manager, Brianna, her excuse was that they usually don’t take phone orders the day before pickup. It felt dismissive, as if I had indeed p...

If I could give zero stars, I would. I placed an order yesterday morning (July 10th) at the Grandville location for our daughters to pick up today at 11:00 AM (...

I ordered a cake for my sons. they were 2 hours too late to begin. when they did, it was wrong. then they could not find anyone who brings me with me, and asked...

No greeting what so ever. Honestly, for their safety they should be greeting people as they enter the establishment.Marginal ice cream at best but doesn't compa...

Cold Stone is our favorite ice cream community! WONDERFULLY handmade ice cream and MANY possibilities! HIGHLY recommend! I had her peanut butter ice cream and i...

I absolutely love Cold Stone Creamery! My friend and I enjoy occasional date nights there. What I appreciate the most is their attentiveness to my pecan and nut...

Cold Stone is amazing! Their ice cream is absolutely delicious, and I especially love the Chocolate Devotion—it's packed with chocolate flavor. The staff is fan...

It appears that the wait is often quite long, but it's absolutely worth it. Occasionally, they offer buy-one-get-one deals, especially for birthdays!