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Contribute Feedback What M W likes about Rocking Crab Seafood Teriyaki:
1st timer here and I highly suggest this place. Customer service is huge to me and they met every point. Cherry on top was the food delicious really excited to try more things. Give them a try.. They won't.
What Mrs Pete Gonzales (Bridget) doesn't like about Rocking Crab Seafood Teriyaki:
Service sucked! I specifically indicated no sauce sauce on side well they made my bag with sauce,not to mention when I called I spoke to manager and he wanted me to go back at my expense and he would redo the order. I wasn't about to go back across town I work in that area. Very disappointed never going back there not even sure this place deserves a review View all feedback.
Update on my review. Super appreciative that Eddy reached out to to make this right. We have always enjoyed this place and the food has always been good. Just seemed we went on a very busy day but we will.always continue to go back. Thank you.very disappointed ? this. We have ordered many times from here but today it was total disappointment. I ordered online at about 7:24pm it said order would be ready at 7:45. I got a call from restaurant telling me it would be more like 30 to 35 minutes which I was ok with- what I was not ok with was that I went to pick it up close to 8pm and I didn't get my order until past 8:30 over an hour after I ordered. Not only that but when I got home and looked.at my order no way did I get 3 lbs of shrimp. SMH- I weighed the shrimp and it was more like a little over a pound
We visited here 2 yrs ago and absolutely loved it! WOW what a difference 2 yrs can make. Service was slow and the server was not the most pleasant. We ordered the lobster tail (25.00 pp), corn on the cob, hush puppies and fries. Our wait time was over 40 min. We were the only ones in the restaurant, shortly after 5 more customers came in. They seem to have taken priority on the take out orders. Our meal wasn 't even served all together, fries came then hushbabies and then the lobster tail. Lobster tails were overcooked on top of the long wait time. The server is what lost our business. We can overlook a little inconsistencie on food but this day and age service should be everything. If the mgr./owner cares about his/her business I would hope they would comment on my review. The picture attached shows how unappealing our meal was.
1st timer here and I highly suggest this place. Customer service is huge to me and they met every point. Cherry on top was the food delicious really excited to try more things. Give them a try.. They won't
The sauce they have for the shrimp boil is amazing, my go-to place for shrimp boils.
This was my first time actually going in. This place was recommended by my most discerning family member. And sure enough they did not disappoint. I have gotten food that was given to me later from here. And no matter how many times I have had it... The shrimp fried rice is superior! I just cannot get enough of it. It is soooooo perfectly made... Every Single Time!
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