Reviews - Otto
Reviews summary
OTTO Pizza, renowned for its wide variety and unique toppings, has garnered mixed reviews. Many patrons rave about the delicious gluten-free options and creative combinations, such as mushroom, bacon, and Vidalia onion, which frequently receive high praise for their flavor and freshness. However, inefficiencies like lack of communication regarding ingredient shortages have left some customers dissatisfied. While the atmosphere is cozy and family-friendly, with accommodating staff, some find the prices a bit steep for the portion sizes. Overall, OTTO delivers a commendable pizza experience, though it’s not without its flaws.
Was Dena Lebeda at Otto a mag?
I order from Otto's once a week, and the pizza is always delicious, but tonight it was truly outstanding. I tried something different with mushroom, bacon, and Vidalia onion toppings, and this combo might just become my new favorite! I dined in, and the cost per person ranged from $1 to $10. I highly recommend giving the fresh mushrooms, bacon, and Vidalia onion toppings a try. View all feedback.
What Jesse McCookie dislikes about Otto:
Im so dissatisfied i pulled over just to write this. So after shopping4 hours, i couldn't make it back to Sebago without eating, had ottos in Biddeford b4 10 outa10,I walk in Gorham location,asked one question about sausage clerk was rude and off putting.ordered 12inch pepperoni half mush half sausage justopem3d pizza driving it was so underwhelming and average and didn't even seem like it was ottos pizza,then I real... View all feedback.
Reviews from various users
Last update : 09.06.2025
I?m about ready to give up on this location and, perhaps, Otto in general. The Gorham location consistently makes their pizzas too wet. The middle of their pizzas do no hold up. It?s a shame because they still taste good. Other locations have their ownissues too. Otto is losing the consistency that we once could count on. Such a shame.
I've never had a bad pizza at Otto! If you love thin crust pizza, this is a must! They have great traditional and custom pizzas. The sauce is wonderful. Who knew that mango and bbq pork was great on a pizza!!
About as close to a perfect pie as you can get. Friendly staff, and a fun place to go on Sunday nights to watch some football and have a bite to eat. Plus its cool that they have vegan cheese and pizza options. Can't recommend enough.
I ordered 5 pizzas on 11/10/22 for a girl's night. Curtis made sure they were ready and hot when I picked them up and they were all delicious! I ordered the butternut squash, ricotta cranberry (my favorite); margherita; mashed potato, bacon scallion;pineapple, bacon hot honey and the pulled pork and mango! I'll definitely be back!
As someone who is gluten free and dairy free, finding a good pizza can be hard. I can say hands down without a doubt this is the best gluten free pizza with vegan cheese that you could get in Maine. If you are gluten free they have a great gf crust fortheir pizza. But if you are gf and df this place is the best!!!!
Last update : 02.03.2025
Fantastic pizza! Service was great. As soon as I walked through the door I was greeted by the kind employees. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Spicy Pulled Pork with Scallion, The Masher, Sausage Vidalia Onion
Food: 4 Service: 4 Atmosphere: 3
Order #73 placed at 5:13pm today. I will never order from Otto’s again. $63+ for a large pepperoni and large mashed potato bacon pizza delivered by tik tok broccoli croc wearing kid who was either driving fast af around a corner and cause the ENTIRE cheese and pepperoni topping s to slide all to the corner of the pizza box OR the guy who took out the pizza threw it in box too fast to cause this. Mashed potato bacon was burnt on the bottom! I want a full refund and I’ll never be back! Service: Delivery Food: 1 Service: 1 Atmosphere: 1
Great GF pizza Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Ordinary and quite expensive. Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 3 Service: 3 Atmosphere: 3 Parking space: Plenty of parking Parking options: Free parking lot
Last update : 26.08.2022
I am very disappointed with Otto. My sister and I are big fans because they offer delicious gluten-free pizza, which we need due to our allergies. We decided to order online for pickup, but when we arrived, we were told they had run out of gluten-free dough. Despite ordering 45 minutes to an hour in advance, no one informed us beforehand. A staff member even admitted they knew about the shortage but chose not to tell us. This lack of communication is unacceptable and reflects poorly on their service. I will definitely reconsider coming back in the future.
As a pizza lover, this is a must! The red sauce is so good. It is the perfect balance of tomatoes without the acidic or sweet flavoring. The cheese sticks are delicious. We had the bacon, mushroom, and Vidalia onion pizza. It was amazing. The 12 is enough for two people. It is a thin crust pizza but that just leaves more taste for the toppings!
I finally tried the new pizza place in the city and it was definitely worth it! Their online ordering app is convenient and you can earn points. The delivery driver was fast and friendly. The ingredients on the pizza were unique and diverse. I especially loved the pork pizza with its crispy, delicate crust. The tiramisu was also amazing. I'm so glad we have Otto in Gorham as another delivery option!
Ordered pick up from this location for the first time tonight. Pizzas were awesome, service was great and the location is very convenient.
I ordered my 3rd pizza from Otto Gorham tonight, a mushroom/bacon/Vidalia onion.The first two were great and deserved 5 star rating. Tonight's was a disappointment. Maybe 25% of the pizza was devoid of cheese and toppings.....just bare crust. I'm hoping this was a one off mistake "Addendum-within minutes of posting my comments, one of the owners, Greg, reached out to me and apologized for the lapse in quality, zeroed out the charge, and provided me with a Gift card for our next pizza. Super impressive customer service. Everyone makes mistakes sometimes. Otto acknowledged it and fixed it. I'll be going back for more for sure!
