Mcdonald's Restaurants - Goderich

Exceedingly long waits for food or coffee. Numerous times the orders are screwed up. Last night friends met us at the beach with 4 coffees. all 4 were labelled wrong. I have diabetes and they loaded mine with sugar and labelled it 2 cream. After the beach my wife and I stopped by to get 2 diet pop. No one was in line or waiting for food but we still had to wait for over 3 minutes while the staff wandered around looking at us. They have lost our business.

Served Quickly Despite the crowd. Good Food. Nice Atmosphere. Tasty Fries, good deal on Soft drinks Only a dollar and refillable. Recommend.

I'm not expecting the world but I do like the fact I can swing by and get half a dozen hash browns any time of the day. Now if only I could get some of those cinnamon buns with the icing on them as well!

Stopped for breakfast egg mcmuffin was cold , hash browns greasy , table was not cleaned wont be back

Stopped at MacDonald's in Goderich after our Soccer game and what a huge mistake!!! It started off with an older gentleman coming out as we were going in and he was not happy. Very upset, and told us not to bother going in. We placed our order and it was all downhill from there. There were so many kids working and yet nothing was getting done!!!! We were waiting for a Caramel Sundae and an Ice Cream Cone. Very simple... People ahead of us were complaining that their orders were not right and some had already received their hot items and were waiting forever on their Ice Cream. The man 2 customers ahead of me had a Caramel Sundae sitting there in front of him, and he had ordered a McFlurry, so didn't want the Sundae. The young man waiting on him, just set it aside. Finally it was our turn, and the same young man handed me the Sundae that had been sitting for probably 10 mins., and I said I didn't want that one. He said it was still cold, but I asked for new one. He was not happy, and said they were getting low on Caramel and would I take a Fudge one. I again said "NO" and once again, he was not happy. I watched this same young man drop a cup on the floor, pick it up and then pick up 2 more cups with his fingers inside the cups (!!!) and give them to a young boy. I finally got my Sundae ( if you could call it that!!!). The container was only half full with a tiny bit of Caramel Sauce and I said that I was not going to accept it. One of his male co-workers said he could fix it for me and plopped some Ice Cream on top and it was a mess!!! I opened the container to put my nuts on and the Ice Cream was floating inside and running everywhere. I promptly returned it to the counter and the same young man with the purple bow-tie and major attitude said to me, "Did you take the lid off?" and I replied, "Yes". He said, " Nobody takes the lid off." and I then asked for my money back. He was not happy and made a comment to his co-worker and then angrily "chucked " the Sundae in the garbage. I also watched as they brought out another bag of Caramel (which they should have done when I placed my order) and open the bag and then raise it to his face as he scratched his head!!!! YUK!!! Not what I expect when eating out. Where does cleanliness and hygiene and respect and friendliness towards the customer come into play??? Bad service, bad product, bad experience!!! Seems like the young people running the show, are not properly trained to cope with customer service. Management needs to be aware of this and hopefully work on improving it.