Kaspa's - Gloucester

The staff here are rude, incompetent and lazy! Had to wait over 30 minutes for food to come to the table, which was totally the wrong order which the waiter fou... read more The staff here are rude, incompetent and lazy! Had to wait over 30 minutes for food to come to the table, which was totally the wrong order which the waiter found funny. I went to the counter to complain and the waitress was too busy playing with her hair to bother with my order. Food hygiene comes to mind! And on the subject of hygiene, do not use the toilets here, dirty smelly covered seats, sinks blocked with dirty water! If i could give this less than one star i would!!

Just had a kaspas delivered was meant to be cookie dough, it was more like a warmed up cookie that had been bought from a super market. Not impressed, you could... read more Just had a kaspas delivered was meant to be cookie dough, it was more like a warmed up cookie that had been bought from a super market. Not impressed, you could definitely learn some lessons from gileatos when it comes to cookie dough. Absolutely disgusted not worth the money at all thanks for nothing kaspas Gloucester. I won't be ordering again. Also very small.

The service at Khadi Waffles was excellent, even though it was busy. The waffles were made quickly and the milkshakes were beautifully decorated. The staff was... read more The service at Khadi Waffles was excellent, even though it was busy. The waffles were made quickly and the milkshakes were beautifully decorated. The staff was polite and the restaurant was clean throughout.

Ordered from here twice now, first time they sent us the complete wrong order. Second time they’ve forgotten some of our order and received melted ice cream pre... read more Ordered from here twice now, first time they sent us the complete wrong order. Second time they’ve forgotten some of our order and received melted ice cream pretty much water!! Don’t waste your money

I visited the restaurant today. It was not very busy, but the service was slow and we initially received the wrong order. Most of the staff seemed to lack enthu... read more I visited the restaurant today. It was not very busy, but the service was slow and we initially received the wrong order. Most of the staff seemed to lack enthusiasm for their work and took their time. Unfortunately, everything was coated in a very sweet syrup that overwhelmed the taste of the food. Some items on the menu were unavailable, and there was no option for a smaller portion. The advertised special offer for coffee and cake on the website did not automatically apply to the bill. The biggest issue was the lack of customer toilets, as they were blocked. I have heard from family members who have been here before that this is a common issue, with toilets often having standing water on the floor or being dirty. Due to these reasons, we will not be returning to this restaurant.