Caffe Nero - Gloucester

The drink was only half full and one of the drinks was incorrect (a milk and saw drink). It made me feel uncomfortable and sick. When I asked for the order to b... read more The drink was only half full and one of the drinks was incorrect (a milk and saw drink). It made me feel uncomfortable and sick. When I asked for the order to be corrected, the staff had a rude attitude and seemed annoyed. They kept asking about the missing drink instead of fixing both drinks. Even when the first replacement drink was also wrong.

Busy large store with indoor outdoor seating, I had a mango passion fruit cooler but they've replaced the large plastic straws with very thin paper ones since I... read more Busy large store with indoor outdoor seating, I had a mango passion fruit cooler but they've replaced the large plastic straws with very thin paper ones since I last had a cold drink it was very difficult to get any drink out...of the container, as thick liquid very thin straws just don't go. I was served by a nice member of staff, but unfortunately the time I got there was too noisy with screaming young children running around making every bodies peace quiet time shattered, as the people in there were either reading books or on their laptops, the staff didn't look happy either so I don't think its a regular occurrence.

Fairly spacious coffee shop in a good location convenient for Gloucester Quays and Gloucester docks. Quick and helpful service. Cortado and pain au raisin I’m h... read more Fairly spacious coffee shop in a good location convenient for Gloucester Quays and Gloucester docks. Quick and helpful service. Cortado and pain au raisin I’m happy!

Visited Gloucester City, to visit the Cathedral. Very beautiful architecture but feel Tewkesbury Abbey is the better architectural place to visit. While in Glou... read more Visited Gloucester City, to visit the Cathedral. Very beautiful architecture but feel Tewkesbury Abbey is the better architectural place to visit. While in Gloucester had a coffee in Cafe Nero. Pleasant outside seating area, of course for smokers. Inside good seating, also comfortable seating. Coffee...always good in Cafe Nero. Excellent choice of cakes and sandwiches. Clean and pleasant.

The coffee seemed weak and tasteless and the scone was clear old and stale. if we hadn't hurry, we would have complained. the service was slow because the barel... read more The coffee seemed weak and tasteless and the scone was clear old and stale. if we hadn't hurry, we would have complained. the service was slow because the barely supervised training